Liability Adjuster
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Job Description
Liability Adjuster investigating complex casualty claims for Erie Insurance. Evaluating coverage, liability, reserves, settlements, and subrogation across Maryland, DC, and West Virginia.
Responsibilities:
- Exercise independent discretion and judgment in claims handling involving complex liability issues, including coverage issues and minor injury claims
- Conduct investigations, evaluate coverage and liability, and make recommendations
- Set and maintain reserves
- Obtain documents to establish claim value
- Negotiate settlements or decline claims
- Document files and submit final reports
- Identify subrogation opportunities and initiate appropriate action
- Negotiate with all parties or their representatives within designated authority
- Complete required training
- Train and mentor others
- Handle claims primarily for Maryland, District of Columbia, or West Virginia, with possible claims in other jurisdictions
Requirements:
- High school diploma or equivalent required
- Two years of claims or customer service experience required, preferably with casualty claims
- Equivalent educational experience will be considered
- Appropriate license(s) as required by state(s) of operation
- Ability to handle claims for MD, DC, WV, and potentially other jurisdictions
- Regular and predictable attendance
- Ability to complete required training
- Ability to perform frequent manual keying, data entry, inputting information, and computer use
- Ability to occasionally lift/move 0–20 lbs and 20–50 lbs
- Ability to drive occasionally
- Associate's or Bachelor's degree preferred
Benefits:
- Premier health, prescription, dental, and vision benefits for you and your dependents; coverage begins your first day of work
- Low contributions to medical and prescription premiums; Erie currently pays up to 97% of employees’ monthly premium costs
- Traditional pension plan; full-time employees are vested after five years of service
- 401(k) with up to 4% contribution match
- Paid vacation, personal days, sick days, bereavement days and parental leave
- Tuition reimbursement program for higher education and industry designations
- Company-paid basic life insurance
- Short- and long-term disability insurance
- Orthodontic coverage for children and adults
- Adoption assistance
- Fertility and infertility coverage
- Well-being programs
- Paid volunteer hours for community service
- Dollar-for-dollar matching of charitable gifts each year
- Remote work in Maryland or West Virginia
- Travel for training may be required
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