General Adjuster
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Job Description
General Adjuster handling complex regional and catastrophic property claims for Sedgwick, a global risk and claims administration partner. Investigating losses, assessing coverage, estimating damages, and negotiating settlements.
Responsibilities:
- Handle regional losses or claims unassisted up to $10M
- Address complex adjustment issues involving damages and coverage
- Assist on larger losses and manage smaller, non-complex National Accounts
- Examine claim forms and records to determine insurance coverage
- Administer and reconcile complex catastrophic property claims
- Interview, telephone, or correspond with claimants and witnesses
- Consult police and hospital records and inspect property damage
- Estimate repair, replacement, or compensation costs
- Prepare findings reports and negotiate settlements
- Recommend litigation when settlements cannot be negotiated and attend litigation hearings
- Revise case reserves to cover probable costs
- Prepare loss experience reports and calculate adequate future rates
- Interact with excess carriers to determine coverage, insurance levels, and potential reimbursements
- Travel as required and perform other assigned duties
Requirements:
- IIA-AIC designation required and active pursuit of another professional insurance designation
- Appropriate state adjuster license required
- Five (5) years of related experience or equivalent combination of education and experience required
- Bachelor's degree from an accredited college or university preferred
- Strong oral and written communication, including presentation skills
- PC literacy, including Microsoft Office products
- Strong customer service skills
- Attention to detail and accuracy
- Good time management and organizational skills
- Ability to work independently or in a team environment
- Ability to meet or exceed Performance Competencies
- Ability to handle work-related stress and multiple priorities simultaneously
- Ability to meet deadlines
- Ability to stand and/or walk for long periods
- Ability to kneel, squat, bend, climb, crawl, stoop, reach/work overhead
- Ability to work outdoors in hot and cold weather
- Ability to lift/carry up to 50 pounds
- Ability to push/pull up to 100 pounds
- Ability to drive up to 4 hours per day
- Continual use of manual dexterity
- Hearing, vision, and talking abilities
Benefits:
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) with matching
- Paid time off (PTO)
- Disability insurance
- Life insurance
- Employee assistance program
- Flexible spending account or health savings account
- Additional voluntary benefits
- Work-life balance
- Caring culture
- Reasonable accommodations when applicable and appropriate
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