Behavioral Health Care Manager – Licensed Master Social Worker
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Job Description
Behavioral Health Care Manager coordinating measurement-based collaborative mental health care. Supporting screenings, outreach, care plans, referrals, documentation, and billing compliance for Texas residents.
Responsibilities:
- Serve as the central point of contact for patients enrolled in the BHI or CoCM program.
- Conduct routine behavioral health screenings, including PHQ-9 and GAD-7, and track patient progress over time.
- Provide patient outreach, psychoeducation, and support between clinical visits.
- Collaborate with the psychiatric consultant and primary care provider to review patient progress and adjust care plans.
- Document patient interactions, screenings, care plan updates, and psychiatric recommendations in the medical record.
- Monitor adherence to behavioral health treatment plans and assist with follow-up care coordination.
- Ensure patient consent for collaborative care is obtained and documented prior to billing.
- Assist patients in overcoming barriers to care, including scheduling, transportation, and treatment understanding.
- Coordinate referrals to specialty mental health providers as needed.
- Support billing processes by maintaining compliance with time tracking, service documentation, and care plan updates required by CMS and commercial insurers.
Requirements:
- Bachelor’s or Master’s degree in Social Work, Psychology, Counseling, Nursing, Public Health, or a related field.
- Prior experience in behavioral health, care coordination, or chronic disease management preferred.
- Familiarity with behavioral health screening tools (PHQ-9, GAD-7, etc.).
- Understanding of the Collaborative Care Model and/or BHI billing requirements is highly desirable.
- Strong communication and interpersonal skills to work with patients, families, and multidisciplinary teams.
- Proficiency in electronic health record (EHR) documentation and case management workflows.
- Bilingual abilities are a plus.
- Must be a Texas resident.
Benefits:
- Company-paid medical insurance
- Paid Holidays
- PTO and sick time accrual
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