Bilingual Customer Service Representative – French-English
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Bilingual Customer Service Representative supporting luxury retail customers while delivering relationship-driven experiences. Engage clients and manage inquiries as part of a global luxury retail brand.
Responsibilities:
- Support customers of an iconic global luxury retail brand, delivering elevated, relationship driven experiences
- Deliver white glove customer support across channels
- Provide expert product and fragrance recommendations based on mood, personality, and occasion
- Anticipate customer needs and proactively offer thoughtful solutions throughout the experience
- Maintain accurate and detailed records of customer interactions using CRM and service tools
- Identify opportunities to elevate the customer journey and share insights with leadership
- Contribute to a collaborative, high performance team environment while working independently when needed
Requirements:
- Bilingual in French and English
- At least 1 year experience in customer service, luxury retail, sales, or personalized client support
- Strong proficiency with CRM platforms and digital customer service tools
- High school diploma or equivalent
- Comfortable assisting customers and resolving customer requests on the phone
- Computer experience
Benefits:
- Supportive of your career and professional development
- An inclusive culture and community minded organization where giving back is encouraged
- A global team of curious lifelong learners guided by our company values
- Healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives
Similar Jobs
Team Lead, Customer Care
Customer Care Team Lead responsible for training and quality assurance in a fast-paced environment at Sauce, a restaurant technology platform.
Spanish Customer Service Representative
Customer Service Representative responding to customer inquiries via phone, email, and chat. Helping customers with support issues to maintain satisfaction at REVOLVE.
Healthcare Customer Service Representative
Healthcare Customer Service Representative providing support for health care benefits and eligibility. Assisting customers with online account access and locating necessary information.
Bilingual Healthcare Customer Service Representative
Bilingual Customer Service Representative providing support for healthcare inquiries remotely at TTEC. Engaging with consumers to resolve questions related to their healthcare benefit needs.
Bilingual Healthcare Customer Service Representative, Laotian-English
Laotian-English bilingual representative providing healthcare customer service support. Resolving questions and assisting consumers with their healthcare benefit needs via phone.
Bilingual Healthcare Customer Service Representative, Hmong-English
Bilingual Healthcare Customer Service Representative providing assistance with healthcare benefits, answering customer inquiries, and resolving questions efficiently. Engage with customers to ensure exceptional service in a remote capacity.
Arabic-English Bilingual Healthcare Customer Service Representative
Arabic-English Bilingual Healthcare Customer Service Representative working remotely in California. Providing support for healthcare benefit needs through thoughtful customer engagement.
Bilingual Healthcare Customer Service Representative, Armenian-English
Bilingual Healthcare Customer Service Representative providing support to consumers regarding their healthcare benefit needs. Engaging customers and resolving inquiries effectively in a remote capacity.
Bilingual Healthcare Customer Service Representative, Cambodian-English
Cambodian-English Bilingual Healthcare Customer Service Representative engaging with customers about healthcare needs. Answering calls and providing information while maintaining a high level of professionalism.
Cantonese-English Bilingual Healthcare Customer Service Representative
Bilingual Customer Service Representative providing healthcare support from home. Engaging with customers and resolving their benefit inquiries for a positive experience.
Bilingual Healthcare Customer Service Representative, Farsi-English
Farsi-English Bilingual Healthcare Customer Service Representative engaging with customers to resolve healthcare inquiries. Working remotely from California, ensuring quality and professionalism in high-volume communications.
Bilingual Healthcare Customer Service Representative, Korean-English
Korean-English Bilingual Healthcare Customer Service Representative supporting consumers with healthcare benefit needs via phone. Engaging thoughtfully to resolve questions and manage customer interactions with professionalism.
Bilingual Healthcare Customer Service Representative, Mandarin-English
Mandarin-English Bilingual Healthcare Customer Service Representative providing consumer support in California. Engage with customers to understand healthcare benefit needs and resolve inquiries effectively.
Chat Support Representative – Temp-to-Hire
Join Journeys as a Seasonal Chat Support Representative assisting with customer inquiries via chat, texts, and emails. Provide timely and accurate information about orders, products, and services.
Phone Support Representative – Temp-to-Hire
Seasonal Phone Support Representative handling customer chats, texts, and emails for Journeys. Addressing inquiries and providing detailed product information while maintaining high service standards.
Customer Service – Virtual Assistant
Virtual Assistant / Customer Service Rep needed to support clients online through various communication channels. Responsibilities include managing inquiries, complaints, and maintaining customer records.
Customer Support Specialist
Customer Support Specialist providing client support remotely at SSA & Company. Handling inquiries and maintaining high standards of client service in a managerial consulting firm.
Customer Service
Customer Service Representative assisting customers with pharmacy benefits and health solutions at Evernorth. Professional and empathetic support in a fully remote role.
Customer Support Specialist – Shift Monday - Friday 3:00pm-11:00pm CST
Customer Support Specialist providing technical support through phone, email, and chat for AlertMedia's customer inquiries. Collaborating effectively to ensure a world class customer experience.
Customer Service
Customer Service Representative helping members with personalized financial solutions through phone and email support. Empathetic communication and effective problem-solving to enhance member experiences.