Bilingual Customer Service Representative, Spanish-English
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Job Description
Bilingual Customer Service Representative resolving customer issues using Spanish-English. Working remotely to enhance customer experiences and contribute to team success.
Responsibilities:
- Answer incoming communications from customers
- Conduct research to provide answers for customers to resolve their issues
- Ownership over resolving escalated or complex calls from customers
- Contribute to the success of the customer experience and the overall success of the team
Requirements:
- 6 months or more of customer services experience
- High school diploma or equivalent
- Great written and verbal communication skills in Spanish-English
- Computer experience
- High speed internet (>15 mbps)
Benefits:
- Supportive of your career and professional development
- An inclusive culture and community-minded organization where giving back is encouraged
- A global team of curious lifelong learners guided by our company values
- Health and wellness incentives
- Tuition reimbursement
- Paid time off
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