Bilingual Customer Service, Spanish-English
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Job Description
Temporary Bilingual Customer Service Representative handling inquiries in Spanish and English. Supporting US residents in times of need, especially during national emergencies.
Responsibilities:
- Consult with your neighbors on the available services that can support their situation
- Provide the best solutions for their need via a variety of communication channels that could include voice, email or chat
- Respond to customer inquiries with active listening
- Resolve customer issues with patience and understanding
Requirements:
- 6 months or more of customer services experience
- High school diploma or equivalent
- Great written and verbal communication skills in Spanish-English
- Computer experience
- Bilingual in English and Spanish
- Must be a US citizen
Benefits:
- Supportive of your career and professional development
- An inclusive culture and community minded organization where giving back is encouraged
- A global team of curious lifelong learners guided by our company values
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