Black Belt Business Process Consultant
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Lean Six Sigma Black Belt leading process improvement and operational readiness initiatives at Gainwell Technologies, a healthcare technology company. Driving measurable efficiency, quality, and customer outcomes.
Responsibilities:
- Serve as a recognized subject matter expert in process improvement methodologies
- Lead cross-functional improvement initiatives to strengthen operational performance, customer outcomes, quality, and efficiency
- Analyze organizational processes, performance metrics, operational data, and business challenges
- Apply structured problem-solving methods to address complex business challenges
- Facilitate workshops, Kaizen events, value stream mapping sessions, and root cause analyses
- Design and implement process solutions balancing operational, technical, regulatory, and business requirements
- Develop future-state process architectures, governance models, performance frameworks, and continuous improvement roadmaps
- Evaluate interdependencies across functions, systems, processes, and organizational structures
- Establish and monitor key performance indicators, operational metrics, and measurement frameworks
- Provide data-driven recommendations, business case support, and executive-ready insights
- Lead adoption and maturation of continuous improvement practices across business units
- Guide project teams and stakeholders in process improvement methodologies, tools, and best practices
- Contribute to organizational standards, methodologies, policies, and governance for process excellence
- Mentor and coach process improvement practitioners and operational leaders
Requirements:
- Bachelor's degree in Business Administration, Operations Management, Industrial Engineering, Healthcare Administration, Information Systems, or a related field, or equivalent experience
- 8 or more years of experience in process improvement, operational excellence, business transformation, continuous improvement, consulting, or related disciplines
- Lean Six Sigma Black Belt certification required
- Demonstrated experience applying DMAIC methodology to process improvement initiatives
- Experience leading complex, cross-functional improvement initiatives in large-scale operational environments
- Strong analytical, problem-solving, facilitation, project management, and stakeholder management skills
- Expertise in process mapping, customer journey mapping, value stream analysis, root cause analysis, performance measurement, and future-state process design
- Proficiency with Microsoft Office, process mapping tools, statistical software, time study applications, and Power BI or other business intelligence tools
- Extensive experience applying Lean, Six Sigma, Agile, and operational excellence practices in complex business environments
- Experience leading readiness reviews and transformation workshops with senior stakeholders
- Ability to connect process improvement work to strategic business goals, customer outcomes, and operational performance
- Exceptional analytical, facilitation, communication, consulting, and presentation skills
- Experience managing multiple initiatives and navigating ambiguity in complex business environments
- Ability to influence senior leaders and guide organizational change without direct authority
Benefits:
- Work flexibility
- Learning and career development
- Travel opportunities (0–10%)
- Generous, flexible vacation policy
- 401(k) employer match
- Comprehensive health benefits
- Educational assistance
- Leadership and technical development academies
Similar Jobs
Senior Business Analyst – Operations
Senior Business Analyst leading covenant monitoring, forecasting, and funding analytics at Addi, a fintech transforming payments, banking, and commerce in Latin America.
Lead Business Operations Specialist
RBQM Lead overseeing risk-based quality management for ICON’s global clinical research studies. Driving risk assessments, monitoring strategies, governance, and inspection readiness across clinical trials.
Senior Business Operations Analyst – CEV, Medicaid, SNAP
Senior Business Operations Analyst improving Medicaid, SNAP, and eligibility-verification operations at Gainwell Technologies. Analyzing performance, compliance, workflows, and process improvements for public assistance programs.
Business Operations Manager
Business Operations Manager partnering with COO and executives to drive strategic initiatives and scalable operations. Improving cross-functional execution, SaaS workflows, and performance reporting.
Business Operations Analyst
Business Operations Analyst supporting Magellan Health’s healthcare operations through cross-functional analytics and process improvement. Building reports, staffing models, and performance metrics for leadership.
Business Operations Manager
Business Operations Manager driving forecasting, GTM planning, and QBRs for IFS Ultimo’s North American SaaS business. Translating data into commercial decisions and scalable growth processes.
Senior Business Operations Manager
Senior Business Operations Manager scaling Vannevar’s AI defense systems and customer delivery operations. Building business systems, specialized talent strategies, and growth models for national security missions.
Senior Business Process Improvement Analyst
Business Process Improvement Analyst at Medtronic, a global healthcare technology leader. Improving Customer Care through automation, conversational AI, and intelligent solutions.
Legal & Business Operations Analyst
Legal & Business Operations Analyst improving legal, business, and IT workflows at GC AI, a legal AI platform for in-house teams. Building scalable systems, reporting, and knowledge management.
Business Operations Manager
Business Operations Manager optimizing sales, customer success, and GTM processes for Navina’s AI-powered healthcare SaaS platform. Driving tool adoption, DealHub quoting, KPI reporting, and AI-enabled workflows.
Business Operations Lead
Business Operations Lead driving cross-functional initiatives and scalable workflows. Improving operations for Headway’s accessible mental healthcare platform.
Director, Business Operations Partner, Emerging Technologies
Director leading business operations for Autodesk’s Emerging Technologies sales organization. Diagnosing systemic issues and driving cross-functional execution across the company’s software business.
Software Engineer – Business Systems
Backend Software Engineer building certification, commerce, and learner systems for Abstra, a nearshore Latin American tech talent company. Connecting APIs, cloud services, and AI agents across credentialing workflows.
Director, Finance Business Systems
Finance Business Systems Director leading Oracle ERP and EPM platforms at a nationwide digital media and marketing company. Managing enterprise applications, integrations, upgrades, and cross-functional finance systems.
Technical Program Manager – Business Operations Procurement Management
Technical Program Manager automating procurement operations, reporting, and forecasting for NVIDIA’s AI and accelerated computing business. Partnering across Finance, Engineering, Legal, and suppliers.
Business Analyst – Business Operations
Business Analyst improving federal IT operations, requirements, and modernization initiatives for Quivera Enterprises. Supporting Indian Affairs and OIT stakeholders, processes, testing, and service delivery.
Business Process Specialist
Business Process Specialist optimizing CRM, reporting, and workflows for CAMP Systems’ aircraft compliance and health management platforms. Supporting sales operations and customer lifecycle efficiency.
Business Operations Advisor
Business Operations Advisor supporting Blue Cross NC’s healthcare operations through strategic planning, workforce analysis, reporting, and special projects. Remote Flex role serving North Carolina, South Carolina, or Virginia.
Senior Manager, Business Operations, Client Success
Senior Manager overseeing Business Unit health, client success, and cross-functional operations at SPD Technology. Driving data-informed initiatives for custom technology solutions and client growth.
Senior Manager, BizOps, Analytics
Senior BizOps and Analytics manager embedding with growth, product, AI, or partnerships at Jerry.ai. Driving data-informed decisions for its AI-powered physical-asset management platform.