Business Support Specialist – Spa and Salon Space
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Job Description
Business Support Specialist assisting clients with inquiries and troubleshooting product questions. Requires communication skills and technical knowledge in a remote setting.
Responsibilities:
- The Business Support Specialist handles client inquiries by gathering information through inquisitive questioning
- Troubleshoots product and training related questions
- Support and training are provided to clients via phone, email, and live chat
- Document the issue in Salesforce and offering a resolution
- Stay up to date on Meevo product knowledge and internal business processes
Requirements:
- Bachelor’s degree or Associates Degree preferred
- Ability to type greater than 35 wpm
- Reliable Internet Service Provider
- Excellent communication skills
- Tech savvy
- Salesforce exp a plus!
- Must be authorized to work for any employer in the U.S.
Benefits:
- Paid Time Off (PTO) and Holidays
- Medical, Dental, and Vision Benefits
- Life Insurance
- Long-Term and Short-Term Disability Insurance
- 401(k) Retirement Plan
- Learning & Development Opportunities
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