Business Systems Analyst
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Job Description
Business Systems Analyst at Advarra, optimizing processes and liaising between business teams and IT systems. Requires strong analytical and communication skills with a focus on system improvements.
Responsibilities:
- Follow and optimize Business Systems processes, SOPs and SLAs.
- Demonstrate key business analysis skills: elicit requirements utilizing various techniques, to include: interviews, document analysis, requirements workshops, surveys, business process flows, use cases, and end user task and workflow analysis.
- Exhibit a strong customer-centered mindset with attention to process and system improvements to drive business outcomes.
- Support team accountability for promised deliverables, project progress, successes, and failures.
- Collaboratively share insights with peers and colleagues.
- Escalate and qualify issues and risks related to work items, systems, or existing processes.
- Understand, quantify and communicate business relevance and value to business teams.
- Proactively identify and define system improvements, enhancements, and customizations to meet business needs.
- Perform other job-related duties as assigned.
Requirements:
- 3+ years of relevant experience
- Intermediate level of experience with MS Office and flowcharting tools
- Strong business analysis, communication and presentation skills
Benefits:
- health coverage
- paid holidays
- variable bonus in addition to base salary
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