Business Systems Analyst
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Job Description
Business Systems Analyst supporting government agencies in modernizing technology and processes. Leading client requirements documentation for enterprise-level applications in an Agile environment.
Responsibilities:
- Translate business needs into clear user stories and acceptance criteria using a BDD mindset
- Facilitate requirements elicitation sessions and provide clear follow up steps
- Apply comprehensive analytical techniques to assess business processes, data flows, and system interactions, ensuring thorough and insightful analysis.
- Negotiate and recommend business solutions that balance technical feasibility, delivery timelines, and business need
- Ensure alignment between business requirements, platform capabilities, and automation opportunities
- Develop an understanding of the operational processes and procedures and take initiative on process improvements
- Support QA and development teams in clarifying requirements and resolving ambiguities
- Identify risks, gaps, and dependencies early and drive proactive resolution
- Support roadmap activities to document the future vision of the tool/program.
- Support User Acceptance Testing (UAT) activities
- Contribute to the ICF Business Analysis Community of Practice
Requirements:
- 3+ years of experience as a Business Systems Analyst
- Experience supporting software systems built on or leveraging open source technologies
- Business process analysis or business process re-engineering
- Client facing communication
- Experience as a cross-functional team member working in an agile development environment (i.e., scrum, kanban, etc.)
- Leading requirements management
- Requirements elicitation and documentation
- User story definition
- Acceptance criteria determination
- 3+ years experience with Jira (or similar Agile project tracking software, such as AzureDevops)
- Comprehensive understanding of the full software development lifecycle (SDLC), Requirements Management, and Scope Management methodologies
- Must possess excellent analytical, organizational and product management skills
- Must be able to obtain and maintain Public Trust
- Must be a US Citizen due to federal contract requirements.
Benefits:
- Equal opportunity employer
- Reasonable accommodations for disabilities and religious beliefs
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