Business Technology Engineer II
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Job Description
Business Technology Engineer II at Samsara managing identity infrastructure including Okta and Google Workspace. Focused on automation, compliance, and team support in a remote capacity from Canada.
Responsibilities:
- Own, maintain, and optimize Samsara's Okta environments (commercial and StateRAMP/FedRAMP), including SSO integrations, group management, Okta Workflows automation, and access policy governance.
- Design, build, and support integrations and automations using Workato, including ownership of the OWL-IT IT Genie platform — Samsara's AI-powered IT service delivery and provisioning system.
- Administer and support Google Workspace, including Marketplace app management, group and OU configuration, offboarding automation, and service account governance.
- Lead and contribute to Identity & Access Management initiatives including birthright provisioning, role-based access controls, Saviynt RBAC, and access lifecycle automation.
- Be the primary IT engineering SME for StateRAMP/FedRAMP IT controls — scoping, implementing, documenting, and gathering evidence to satisfy compliance requirements.
- Provide Tier 3 escalation support for complex, sensitive, and security-related IT incidents, including SCIM, provisioning failures, and authentication issues across identity-integrated systems.
- Build and maintain clear documentation including runbooks, architecture diagrams, access policies, and business process flows in Confluence.
- Partner with Security, GRC, and cross-functional IT teams to strengthen the security posture of Samsara's identity and access management infrastructure.
- Research, assess, and incorporate new vendors and technologies into the IT stack, including evaluating automation opportunities with tools like Workato One, Vertex AI, and Gemini Enterprise.
- Mentor teammates and help elevate the technical capabilities of the broader IT Engineering team.
- Champion, role model, and embed Samsara's cultural principles as we scale globally and across new offices.
Requirements:
- A Bachelor's degree in Computer Science, Information Technology, Engineering, or related field (or equivalent practical experience).
- 5+ years of experience in an IT Systems Engineering role with a minimum of 3+ years of hands-on experience with Okta, including SSO configuration, provisioning, group rules, Okta Workflows, and ITGC/SOX-compliant access controls.
- Demonstrated experience building and maintaining automation using Workato or similar iPaaS platforms.
- Proficiency working with REST APIs (Python preferred) for integration and automation development.
- Demonstrated experience administering Google Workspace
- Experience implementing and supporting an Identity & Access Management solution in a corporate environment.
- Solid fundamentals in IT security, corporate systems, and compliance, with experience contributing to audit-ready processes and controls documentation.
- Ability to work cross-functionally and lead technical work autonomously across functions and with stakeholders at all levels.
Benefits:
- Flexible working model
- Professional development stipend
- Comprehensive health and parental leave plans
- Initial RSU grant with no vesting cliff
- Ongoing refresh opportunities tied to performance
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