Cantonese-English Bilingual Customer Service Representative
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Bilingual Healthcare Customer Service Representative providing support for consumer healthcare inquiries through phone interactions. Engaging with customers to resolve benefit-related questions while working remotely in California.
Responsibilities:
- Answer incoming calls from customers
- Engage thoughtfully with customers to understand their needs
- Conduct research across multiple systems to resolve questions
- Provide clear, accurate information to help consumers navigate healthcare options
- Manage a high volume of interactions while maintaining quality and professionalism
- Follow a set schedule, including designated breaks and lunches
Requirements:
- At least 6 months of customer service experience
- Bilingual in English and Cantonese
- High school diploma or equivalent
- Strong empathy, patience, and attentiveness
- Comfort working with computer systems and Windows based applications
- A distraction free, designated home workspace
- A secure, high speed wired internet connection (minimum 25 mbps)
Benefits:
- PTO
- Tuition reimbursement
- Health and wellness incentives
Similar Jobs
Customer Service Representative
Customer Service Representative working remotely in Virginia for TTEC, providing customer support and resolving complex issues. Contributing to customer experience and team success.
Healthcare Customer Service Representative
Healthcare Customer Service Representative resolving consumer healthcare inquiries via phone. Engaging with customers and providing clear information in a supportive remote work environment.
Healthcare Customer Service Representative
Healthcare Customer Service Representative providing remote support for health plan inquiries and assistance. Ensuring exceptional service through effective communication and troubleshooting online health account access.
Bilingual Healthcare Customer Service Representative, Spanish-English
Bilingual Healthcare Customer Service Representative supporting healthcare inquiries from home in California for TTEC, bringing humanity to business.
Bilingual Healthcare Customer Service Representative, Laotian-English
Bilingual Healthcare Customer Service Representative providing assistance with healthcare benefit needs in California. Engaging customers and resolving their inquiries through remote support.
Customer Service Associate
Customer Service Associate supporting healthcare operations at Fuze Health. Conducting patient calls and coordinating care with a focus on excellent service.
Bilingual Healthcare Customer Service Representative, Hmong-English
Hmong-English Bilingual Healthcare Customer Service Representative working remotely at TTEC. Engaging with customers to resolve healthcare benefit questions and provide exceptional service.
Farsi-English Bilingual Healthcare Customer Service Representative
Farsi-English Bilingual Healthcare Customer Service Representative supporting healthcare inquiries. Engaging with customers and providing information while working remotely from home in California.
Customer Service Representative
Customer Service Representative responsible for answering escalated customer inquiries remotely in Virginia. Support clients by resolving issues and providing an exceptional experience.
Healthcare Customer Service Representative
Remote Healthcare Customer Service Representative assisting members with health account inquiries and consulting on health plans. Requires customer service experience and adherence to HIPAA guidelines.
Healthcare Customer Service Representative
Healthcare Customer Service Representative providing exceptional consumer support for healthcare needs. Engaging with customers, resolving issues, and managing interactions remotely from California.
Spanish-English Bilingual Healthcare Customer Service Representative
Bilingual Healthcare Customer Service Representative supporting consumers remotely by resolving healthcare queries. Engaging with customers through thoughtful interactions and efficient problem-solving.
Bilingual Healthcare Customer Service Representative, Laotian-English
Bilingual Healthcare Customer Service Representative in California engaging with customers to resolve healthcare inquiries. Providing exceptional customer service remotely for TTEC's global team.
Bilingual Healthcare Customer Service Representative – Hmong-English
Hmong-English Bilingual Healthcare Customer Service Representative providing healthcare support remotely from California. Engaging customers, resolving inquiries, and enhancing the healthcare experience.
Bilingual Healthcare Customer Service Representative, Armenian-English
Bilingual Healthcare Customer Service Representative providing support for healthcare inquiries. Engaging with customers to resolve benefit-related questions in a remote role from California.
Bilingual Healthcare Customer Service Representative – Cambodian, English
Bilingual representative helping customers navigate healthcare options while working remotely from California. Engaging with consumers to resolve questions and manage high volume interactions.
Bilingual Healthcare Customer Service Representative, Farsi-English
Farsi-English Bilingual Healthcare Customer Service Representative supporting healthcare benefits remotely. Engaging with customers to resolve inquiries while providing exceptional service in California.
Bilingual Healthcare Customer Service Representative, Korean-English
Korean-English Bilingual Healthcare Customer Service Representative working remotely at TTEC. Providing support for healthcare benefit needs and ensuring customer satisfaction.
Bilingual Healthcare Customer Service Representative, Mandarin-English
Mandarin-English Bilingual Healthcare Customer Service Representative in remote work environment supporting healthcare consumer interactions. Engaging customers and providing information to navigate healthcare benefit needs.
Customer Support Officer
Customer Support Officer providing financial customer service via live chat and email for LATAM markets. Collaborating with different departments and assisting clients with financial inquiries.