Care Management Specialist II
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Job Description
Care Management Specialist coordinating assessments, care plans, and resources for members with behavioral-health and developmental needs. Supporting Trillium Health Resources’ managed-care mission across North Carolina.
Responsibilities:
- Provide professional-level care coordination services within a managed care environment
- Independently conduct comprehensive assessments of member needs using organizational platforms and available data sources
- Provide short-term care coordination services aligned with member needs, benefits, services, and community resources
- Develop, implement, and monitor individualized care plans with members and support teams
- Conduct record reviews to identify care gaps and support care planning and service coordination
- Coordinate services and resources across providers, agencies, and community organizations
- Facilitate member transitions to ensure continuity of care
- Exercise judgment in aligning member needs with appropriate resources
Requirements:
- High school diploma or GED and six (6) years of experience working with mental health, substance use, and/or intellectual/developmental disability populations; OR Associate's degree and four (4) years of experience working with these populations; OR Bachelor's degree and two (2) years of experience working with these populations; OR equivalent combination of education and experience
- Valid driver's license
- Must reside within North Carolina
- Must be able to travel within catchment as required
- Preferred: Degree in Human Services
- Preferred: Bachelor's degree
- Resume must include employer name, dates of service, average hours worked per week, and essential job duties
- Resume must include education details, including degree type, date awarded, institution, and field of study
- Resume must include licensure/certification information, if applicable
- Must pass a drug test as a condition of employment
Benefits:
- A collaborative, mission-driven work environment
- Competitive benefits and work-from-home options for most positions
- Opportunities for professional growth in a diverse inclusive culture
- Flexible work schedules with some roles with management approval
- Work-from-home options available for most positions
- Health Insurance with no premium for employee coverage
- Flexible Spending Accounts
- 24 days of Paid Time Off (PTO) plus 12 paid holidays in your first year
- NC Local Government Retirement Pension (defined-benefit plan)
- 401k with 5% employer match and immediate vesting
- Public Service Loan Forgiveness (PSLF) qualifying employer
- Quarterly stipend for remote work supplies
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