Channel Sales Manager – East
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Job Description
Channel Sales Manager responsible for building and expanding relationships with strategic partners and driving indirect revenue growth at Freshworks.
Responsibilities:
- Own and grow strategic relationships with channel partners, distributors, and solution providers across North America.
- Develop and execute joint business plans that drive pipeline generation, partner engagement, and indirect revenue growth.
- Build and maintain executive-level relationships with partner leadership while serving as a trusted advisor.
- Collaborate closely with Freshworks Sales, Solutions Engineering, Marketing, and Partner Enablement teams to align go-to-market strategies.
- Drive partner recruitment, onboarding, enablement, and ongoing success to maximize partner productivity.
- Identify and develop new partnership opportunities that expand market reach and accelerate business growth.
- Coordinate joint marketing initiatives, sales campaigns, and partner events to generate demand and increase partner engagement.
- Represent the voice of the partner internally by advocating for partner needs, providing market feedback, and influencing cross-functional priorities.
- Accurately forecast partner pipeline and revenue while consistently achieving or exceeding sales targets.
Requirements:
- 5+ years of experience in Channel Sales, Partner Sales, Alliance Management, or indirect sales within a SaaS or enterprise software company.
- Demonstrated success managing strategic partner relationships and consistently achieving or exceeding quota.
- Experience building partner-generated pipeline and driving indirect revenue growth through channel ecosystems.
- Strong executive presence with the ability to influence stakeholders both internally and externally.
- Proven ability to develop and execute strategic business plans with measurable outcomes.
- Excellent communication, negotiation, and relationship-building skills.
- Highly organized with strong project management skills and the ability to manage multiple priorities in a fast-paced environment.
- Comfortable working across global, cross-functional teams in a matrixed organization.
- Live in the Eastern Time Zone.
- Bachelor's degree or equivalent professional experience.
Benefits:
- Dental insurance
- Medical insurance
- Vision insurance
- Disability insurance
- Life insurance
- Equity + ESPP
- Flexible PTO
- Flexible spending
- Commuter benefits
- Wellness benefits
- Adoption and parental leave benefits
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