Channel Sales Manager
Posted 3hrs ago
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Job Description
Channel Sales Manager accelerating Freshworks' growth through North America partner ecosystem. Building relationships with partners to drive indirect revenue and partner-led growth.
Responsibilities:
- Own and grow strategic relationships with channel partners, distributors, and solution providers across North America
- Develop and execute joint business plans that drive pipeline generation, partner engagement, and indirect revenue growth
- Build and maintain executive-level relationships with partner leadership while serving as a trusted advisor
- Collaborate closely with Freshworks Sales, Solutions Engineering, Marketing, and Partner Enablement teams to align go-to-market strategies
- Drive partner recruitment, onboarding, enablement, and ongoing success to maximize partner productivity
- Identify and develop new partnership opportunities that expand market reach and accelerate business growth
- Coordinate joint marketing initiatives, sales campaigns, and partner events to generate demand and increase partner engagement
- Represent the voice of the partner internally by advocating for partner needs, providing market feedback, and influencing cross-functional priorities
- Accurately forecast partner pipeline and revenue while consistently achieving or exceeding sales targets
Requirements:
- 5+ years of experience in Channel Sales, Partner Sales, Alliance Management, or indirect sales within a SaaS or enterprise software company
- Demonstrated success managing strategic partner relationships and consistently achieving or exceeding quota
- Experience building partner-generated pipeline and driving indirect revenue growth through channel ecosystems
- Strong executive presence with the ability to influence stakeholders both internally and externally
- Proven ability to develop and execute strategic business plans with measurable outcomes
- Excellent communication, negotiation, and relationship-building skills
- Highly organized with strong project management skills and the ability to manage multiple priorities in a fast-paced environment
- Comfortable working across global, cross-functional teams in a matrixed organization
- Live in the Eastern Time Zone
- Bachelor's degree or equivalent professional experience
Benefits:
- dental, medical and vision insurance
- disability and life insurance
- Equity + ESPP
- flexible PTO
- flexible spending
- commuter benefits
- wellness benefits
- adoption and parental leave benefits



















