Client Services Analyst III
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Job Description
Client Services Analyst managing CLO and leveraged finance client reporting for Western Alliance Bank. Handling payment calculations, collateral reconciliation, compliance testing, and client service delivery.
Responsibilities:
- Manage client relationships and ensure excellent client service and delivery
- Manage a book of clients handling Collateral Loan Obligations (CLOs) and Leverage Finance Facilities
- Execute day-to-day operations and reporting delivery
- Manage deals independently with minimal supervision
- Create technical report specifications from indenture language
- Set up payment calculations in in-house systems
- Receive, map, and reconcile periodic collateral data
- Compile monthly, quarterly, and annual payment and tax reports
- Coordinate with operations teams to ensure correct payments are received and made
- Perform quality control reviews of reports for timeliness and accuracy
- Perform portfolio compliance tests on structured fixed income deals (trade testing)
- Interact frequently with asset managers, investors, auditors, and rating agencies
- Ensure excellent service delivery to a book of Loan Clients in the Corporate Trust business
- Participate in new client proposals
- Lead business-related projects
- Make tax elections, file for EINs, and track residual holder transfers
- Read and interpret trust indentures regarding reporting requirements
Requirements:
- 5+ years of related experience or similar field
- High school diploma required
- Bachelor's degree in a related field preferred
- Intermediate to advanced knowledge of general banking operations, including deposit operations, loan administration, treasury management and/or other commercial banking products and services
- Intermediate to advanced knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices
- Intermediate to advanced TranStar experience preferred
- Intermediate speaking and writing communication skills
Benefits:
- Competitive salaries
- Ownership stake in the company
- Medical and dental insurance
- Time off
- 401k matching program
- Tuition assistance program
- Employee volunteer program
- Wellness program
- Opportunity to bolster business knowledge and gain hands-on experience to grow your career
- Role may be eligible for annual bonus/incentives
- Role may be eligible for restricted stock
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