Scheduling, Client Services Coordinator
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Job Description
Remote coordinator organizing vacation schedules, reservations, and itineraries for Never Ending Travels. Supporting clients through planning, communication, documentation, and follow-up.
Responsibilities:
- Coordinate client scheduling and vacation planning timelines
- Assist with accommodations, transportation, activities, and reservation arrangements
- Maintain detailed client records, confirmations, and itinerary information
- Research options based on client preferences and planning needs
- Communicate updates and important information throughout the planning process
- Follow up on outstanding reservations, documentation, and scheduling details
- Maintain professional and responsive client communication
- Review client preferences and research available options
- Coordinate reservation details and update itinerary information
- Confirm upcoming arrangements and follow up on items requiring attention
Requirements:
- Strong written and verbal communication skills
- Excellent organization and attention to detail
- Dependable follow-through and time-management abilities
- Comfortable working independently in a remote setting
- Ability to learn online systems and digital planning tools
- Previous customer service, administrative, hospitality, or scheduling experience is helpful but not required
- No previous industry experience is required
Benefits:
- Flexible remote scheduling
- Performance-based pay
- Comprehensive training for new team members
- Ongoing mentorship and professional support
- Access to established planning systems and resources
- Opportunities for continued professional growth
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