Client Services Representative
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Job Description
Remote Client Services Representative educating U.S. families on available benefits and enrollment. Providing consultations, client guidance, relationship follow-up, and sales-focused career development.
Responsibilities:
- Connect virtually with clients and families
- Conduct benefit presentations and consultations
- Identify client needs through effective questioning and communication
- Educate clients on available benefit options
- Guide clients through the enrollment process
- Follow up with clients and maintain relationships
- Participate in coaching and professional development
- Work toward individual and team goals
- Work directly with working families to help them understand available benefits and make informed decisions
- Develop skills in communication, client relations, sales, and leadership
Requirements:
- Takes initiative
- Communicates confidently
- Enjoys meeting and working with different people
- Motivated by goals and personal growth
- Can stay productive without constant supervision
- Comfortable learning new skills
- Wants more responsibility as they grow
- Interested in developing into a leadership role
- Sales background is not required
- Willingness to learn
- Strong communication skills
- Work ethic
- Positive attitude
Benefits:
- Remote work
- Structured training
- Mentorship
- Ongoing professional development
- Career growth opportunities
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