Clinical Administrator
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Job Description
Clinical Administrator supporting Maximus’s Kansas Home and Community-Based Services program remotely. Scheduling assessments, resolving provider-document discrepancies, and providing customer support.
Responsibilities:
- Support the Kansas Home and Community-Based Services (HCBS) Program
- Schedule assessments and accommodations for the population served
- Respond to phone and email inquiries within contractual turnaround times
- Provide high-level customer support to internal and external customers
- Perform data entry
- Research and resolve discrepancies with provider documents
- Review information keyed into the system to verify data accuracy
- Monitor data/image quality of scanned documents
- Follow established policies and procedures for indexing and imaging without deviation
- Maintain confidentiality and security of relevant information
Requirements:
- High school diploma, GED, or equivalent required
- 0–2 years of relevant experience required
- 6 months to 1 year of experience coordinating and scheduling assessments, appointments, or other high-volume activities
- 6 months to 1 year of experience in a clinical, customer service, or call center environment
- Reliable high-speed internet service
- Minimum 20 Mbps download speeds/50 Mbps for shared internet connectivity
- Minimum 5 Mbps upload speeds
- Private and secure workspace
Benefits:
- Work/life balance support
- Performance-based bonuses
- Medical, dental, vision, prescription, and partially funded HSA plans
- Life insurance benefits
- Auto, home, renter's, and pet insurance discounts
- 401K retirement savings plan with company matching
- Paid time off, holidays, and extended sick leave
- Short- and long-term disability coverage
- Employee Assistance Program (EAP) with physical, emotional, and financial wellness resources
- Employee recognition platform
- Tuition reimbursement
- Employee perks and discounts
- Wellness programs and resources
- Professional development opportunities, including training programs, workshops, and conferences
- Company-issued computer equipment
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