Clinical Client Consultant
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Job Description
Clinical Client Consultant at AffirmedRx providing clinical insights and recommendations to enhance client engagements. Supporting pharmacy benefit management through collaboration with clinical strategy and operations teams.
Responsibilities:
- Provide clinical expertise, data interpretation, and recommendations to enhance CSP-led client conversations and strategic planning
- Attend client meetings with CSPs, offering clinical insights and program updates, without being the primary relationship owner
- Prepare CSPs with pre-meeting clinical briefs, talking points, and data interpretations
- Translate clinical findings into actionable strategies that align with client objectives
- Translate Formulary Strategy decisions, drug pipeline updates, rebate considerations, and policy changes into client-ready narratives
- Ensure CSPs have timely, accurate information on formulary updates, UM criteria, high-cost drug considerations, and market trends
- Facilitate two-way communication between Formulary Strategy and Client Success to maintain consistent understanding
- Support CSPs in explaining the rationale behind clinical decisions
- Analyze pharmacy and clinical data to identify opportunities, trends, and risks; convert findings into actionable strategies
- Support requirement gathering for clinical programs, including formulary optimization, UM strategies, adherence initiatives, and specialty cost-containment programs
- Prepare clinical content for business reviews, client reporting, and presentations
- Ensure data-driven insights inform clinical strategy and client recommendations
- Assist CSPs through clinical and benefit change request processes, ensuring operational feasibility, rebate implications, and clinical appropriateness
- Collaborate with Clinical Operations, Pricing, and PCA/UM teams to confirm alignment before client communication
- Support CSPs in explaining the rationale and impact of clinical changes
- Monitor implementation of approved changes to ensure accuracy and consistency
- Partner with Formulary Strategy, Clinical Operations, PCA/UM, Clinical Programs, Reporting/Analytics, and Client Success leaders
- Provide a unified clinical perspective to ensure alignment, operational clarity, and consistent client messaging
- Act as a trusted partner to internal stakeholders, facilitating collaboration across departments to drive clinical excellence
Requirements:
- PharmD with 10+ years of experience in Clinical Client Management, PBM, or managed care clinical roles required
- Strong understanding of formulary design, drug pipeline, specialty pharmacy, and PBM clinical workflows
- Ability to deliver complex clinical insights clearly to both clinical and non-clinical audiences, addressing concerns or resistance with tact and professionalism
- Excellent communication and presentation skills, including high emotional intelligence (EQ), for effective engagement with C-suite executives and navigating challenging conversations
- Highly collaborative team player who excels in a support-oriented role
- Strong relationship-building skills across clinical and non-clinical functions
- Analytical mindset with strong attention to detail
- Ability to manage multiple competing priorities in a fast-paced environment
Benefits:
- Competitive compensation, including health, dental, vision and other benefits
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