CLM Specialist, Contract Lifecycle Management
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Job Description
Contract Lifecycle Management Specialist supporting Labcorp's global Legal department by managing Icertis Contract Intelligence platform. Involves platform enhancements, issue resolution, and cross-system integrations.
Responsibilities:
- Manage ICI platform.
- Create and update contract types, templates, workflows, rules, attributes, clauses, and user/security groups.
- Act as 1st responder for Severity 1 incidents, driving rapid diagnosis and resolution.
- Troubleshoot issues, identify root causes, and deliver both short- and long-term remediation.
- Work directly with business users to gather requirements, prioritize enhancements, implement changes in lower environments, and facilitate UAT.
- Promote configuration changes across environments using P2P and follow Labcorp IT release processes.
- Support integrations with Salesforce, DocuSign, Office 365, SSO, and other enterprise platforms.
- Provide strategic guidance for future enhancements and cross‑system integrations.
Requirements:
- Bachelor’s degree in computer science, Information Systems, or related field.
- 2 years or more of hands-on experience managing and configuring Icertis ICI.
- 5 years or more of experience in an IT systems role.
- 1 year or more of experience installing and configuring Salesforce and DocuSign integrations in ICI.
- 1 year or more of experience performing data migration activities including extracting metadata and migrating contracts into ICI.
- 1 year or more of experience supporting Icertis AI modules including Vera Analytics, Negotiate AI, and Discover Copilot.
- Icertis certifications (Practitioner, Technical Professional, or Administrator).
- Strong analytical, communication, and cross‑functional collaboration skills.
- Detail‑oriented with excellent organizational and project‑management abilities.
Benefits:
- This is a full-time, exempt (salaried) position
- Business needs may occasionally require flexibility in work hours, including earlier, later, or additional hours, with reasonable notice provided when possible
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