Community Resource Specialist I
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Job Description
Community Resource Specialist connecting North Carolina residents to housing, food, transportation, and employment resources. Tracking referrals and coordinating with community partners.
Responsibilities:
- Receive and respond to referrals related to unmet health-related resource needs, including housing, food, transportation, and employment
- Connect individuals to community-based organizations and public programs to address identified needs
- Maintain working knowledge of available community resources and service eligibility requirements
- Coordinate referral follow-up to confirm connection to services and identify unresolved needs
- Document referral activities, interactions, and outcomes accurately and within established time frames
- Support access to community-based resources addressing social drivers of health
- Coordinate with community partners to support timely resource navigation
Requirements:
- High school diploma or GED and one (1) year experience in a Health or Human Services field, including experience working the BH/SU/IDD population, including experience with public speaking, training and/or teaching; OR equivalent combination of education and experience
- Must have a valid driver’s license
- Must reside within Trillium’s South-Central Region: Carteret, Craven, Duplin, Jones, Lenoir, Onslow, Pender, Sampson, and Wayne counties
- Must be able to travel within catchment as required
- Preferred: lived experience, community development experience, and/or experience with community-based organizations and/or community partners centered around housing, food insecurity, transportation, education & employment, interpersonal violence/toxic stress, and/or social integration and inclusion
- All candidates must pass a drug test as a condition of employment
Benefits:
- Competitive benefits
- Work-from-home options for most positions
- Flexible work schedules with some roles with management approval
- Health Insurance with no premium for employee coverage
- Flexible Spending Accounts
- 24 days of Paid Time Off (PTO) plus 12 paid holidays in your first year
- NC Local Government Retirement Pension (defined-benefit plan)
- 401k with 5% employer match and immediate vesting
- Public Service Loan Forgiveness (PSLF) qualifying employer
- Quarterly stipend for remote work supplies
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