Concur Systems Administrator
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Job Description
SAP Concur Systems Administrator managing travel and expense workflows for Voyager, a space, defense, and national security technology company. Supporting integrations, compliance, reporting, and employee users.
Responsibilities:
- Administer SAP Concur, including user profiles, access permissions, approval workflows, expense types, and organizational settings
- Configure and maintain expense policies, audit rules, reimbursement settings, and accounting allocations
- Support employee onboarding, role changes, and offboarding within the platform
- Review system updates, assess their impact, and coordinate testing and implementation of relevant changes
- Maintain documentation for system configurations, procedures, and change history
- Serve as the primary contact for Concur questions and support requests
- Troubleshoot expense report, approval, reimbursement, and travel booking issues
- Coordinate with SAP Concur support and internal teams to resolve complex issues
- Develop user guides, training materials, and employee and approver communications
- Monitor integrations and data feeds between Concur and HR, identity management, corporate card, accounting, and ERP systems
- Investigate failed imports, exports, and data discrepancies with internal teams and vendors
- Maintain employee, cost center, project, and general ledger mapping data
- Support reconciliation of corporate card transactions and expense data with Accounting
- Create and maintain reports on spending, policy exceptions, outstanding transactions, and approval activity
- Support audits with system records, reports, and configuration documentation
- Maintain controls supporting travel and expense policies, appropriate access, and segregation of duties
- Identify opportunities to simplify processes, reduce manual work, and improve data accuracy
- Gather business requirements and coordinate configuration changes, testing, and user communications
Requirements:
- Minimum of five plus years of hands-on experience administering SAP Concur, including configuration and user support
- Working knowledge of expense reporting, corporate card programs, reimbursement processes, and approval workflows
- Experience maintaining user access, expense policies, audit rules, and accounting data within Concur
- Strong troubleshooting, analytical, and organizational skills
- Ability to explain system processes clearly to employees with varying levels of technical knowledge
- Experience collaborating with Finance, Accounting, IT, and external support teams
- Proficiency with Microsoft Excel and data validation
- Ability to handle confidential employee and financial information with discretion
- Bachelor’s degree in business, accounting, information systems, or a related field, or equivalent practical experience
- U.S. Person status required: U.S. citizen, lawful permanent resident of the U.S., or protected individual as defined by 8 U.S.C. § 1324b(a)(3)
- Must be eligible to obtain required export authorizations from the U.S. Department of State or Department of Commerce
- Preferred: Experience supporting Concur Travel, Concur Invoice, or both
- Preferred: Experience with Concur reporting and analytics tools
- Preferred: Familiarity with ERP integrations such as NetSuite, employee data feeds, single sign-on, and corporate card integrations
- Preferred: Experience supporting multiple legal entities, currencies, or international operations
- Preferred: Experience with system implementations, migrations, or significant configuration changes
- Preferred: Relevant SAP Concur training or certifications
Benefits:
- Flexible Time Off (FTO)
- Comprehensive medical, dental, and vision coverage for employees and their families, with a significant portion of premiums covered by the company and many benefits paid at 100% for employees
- Flexible, affordable gym memberships with 12,700+ options nationwide, including 24 Hour Fitness, EoS Fitness, Crunch Fitness, Anytime Fitness, Blink Fitness, Chuze Fitness, and more; no long-term contracts and free on-demand workout videos before enrollment
- 401(k) retirement plan with a 50% company match on contributions up to 8%
- Company wellness programs supporting physical and mental well-being
- Additional voluntary benefits and employee support resources
- Opportunity to work alongside a highly talented team in an innovative, mission-driven environment
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