Systems Administrator II
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Job Description
Systems Administrator managing identity, Microsoft 365, and enterprise SaaS systems for CareDx, a precision medicine diagnostics company. Supporting access, security, troubleshooting, compliance, and cloud initiatives.
Responsibilities:
- Administer and support Microsoft 365 services including Exchange Online, Teams, SharePoint Online, OneDrive, and Microsoft Entra ID
- Manage Active Directory accounts, security groups, group memberships, and identity-related services
- Administer Okta, including user provisioning, deprovisioning, SSO integrations, MFA, and application assignments
- Support onboarding, transfers, and offboarding through identity and access management processes
- Troubleshoot authentication, access, email, collaboration, and directory-related issues
- Manage Microsoft 365 licensing, shared mailboxes, distribution groups, security groups, and resource accounts
- Support enterprise SaaS applications and integrations with Microsoft 365, Active Directory, and Okta
- Perform routine administration, maintenance, upgrades, and configuration changes
- Create and maintain technical documentation, standard operating procedures, and knowledge base articles
- Participate in user access reviews, audit requests, and compliance activities
- Work with vendors and internal stakeholders to resolve system issues and implement enhancements
- Assist with technology projects, cloud initiatives, and operational improvements
Requirements:
- 3+ years of experience administering enterprise IT systems
- Strong experience managing Microsoft 365 environments
- Hands-on experience with Active Directory and Microsoft Entra ID administration
- Experience administering Okta or another enterprise identity management platform
- Experience configuring and supporting SSO and MFA solutions
- Experience managing Exchange Online, Teams, and SharePoint Online
- Experience supporting user lifecycle management processes
- Strong troubleshooting and problem-solving abilities
- Experience creating and maintaining technical documentation
- Strong communication and customer service skills
- Bachelor's degree or equivalent work experience
- Preferred: Microsoft 365 Administrator Associate, Azure Administrator Associate, Okta Certified Administrator, or similar certifications
- Preferred: Experience with PowerShell scripting and automation
- Preferred: Experience supporting hybrid identity environments
- Preferred: Experience supporting SOX-controlled or regulated environments
- Preferred: Familiarity with Microsoft security and compliance capabilities
- Preferred: Experience participating in audits, access reviews, and compliance initiatives
Benefits:
- Competitive base salary and incentive compensation
- Health and welfare benefits, including a gym reimbursement program
- 401(k) savings plan match
- Employee Stock Purchase Plan
- Pre-tax commuter benefits
- Up to 30 days of paid leave annually under the Living Donor Employee Recovery Policy for eligible full-time employees who donate an organ or bone marrow
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