Senior Systems Administrator
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Job Description
Senior Atlassian Cloud Administrator managing Jira and Confluence for Shield AI, a defense-tech company building intelligent aircraft and autonomy systems. Developing APIs, automation, reporting, and enterprise integrations.
Responsibilities:
- Administer and support Atlassian Cloud products, including Jira Software, Jira Service Management, and Confluence
- Design, configure, and optimize workflows, schemes, automation rules, and governance controls
- Develop and maintain REST API integrations, webhooks, and automation solutions
- Build and manage integrations with enterprise systems, including DevOps toolchains, CI/CD platforms, identity providers, and collaboration tools
- Configure, manage, and support marketplace applications
- Administer Atlassian Access, including SSO, SCIM provisioning, and security policies
- Design advanced dashboards, complex JQL queries, and executive-level reporting solutions
- Implement and maintain data synchronization strategies between Atlassian and external systems
- Perform system audits, health checks, and performance monitoring
- Develop technical documentation, standards, and integration guidelines
- Support cloud migrations and post-migration optimization initiatives
Requirements:
- 3+ years of Atlassian administration experience
- Strong hands-on experience with Atlassian Cloud environments
- Proven experience with Atlassian REST APIs, webhooks and automation frameworks
- Experience with ScriptRunner or similar automation tools
- Experience integrating with DevOps toolchains
- Advanced knowledge of Jira workflows, schemes, permissions, and configurations
- Experience administering Atlassian Access, including SSO, SCIM, and security controls
- Advanced JQL expertise and dashboard/report development
- Working knowledge of Agile/Scrum methodologies
- Strong troubleshooting, analytical, and problem-solving skills
- Experience writing scripts in Python, Groovy, or similar preferred
- Experience managing enterprise-scale environments with 1,000+ users preferred
- Familiarity with ITIL, governance, and compliance frameworks preferred
- Experience with Power BI and Tableau integrations preferred
- Experience integrating Atlassian products with Microsoft Azure services, including Azure DevOps, Entra ID, and CI/CD pipelines, preferred
- All offers are contingent on a cleared background and possible reference check
- Must be authorized to work in the United States and address employment sponsorship requirements
Benefits:
- Bonus
- Benefits
- Equity
- Temporary benefits package applicable after 60 days of employment for temporary employees
- Potential military fellows and part-time employees are not eligible for benefits
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