System Administrator
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Job Description
Senior System Administrator leading Azure, identity, virtualization, and disaster recovery for Logicalis enterprise managed-services clients. Advising executives and driving proactive infrastructure improvements.
Responsibilities:
- Serves as the dedicated technical owner and key contact for high-value Elite Managed Services enterprise accounts
- Conducts regular technical health checks, architecture reviews, and technology roadmapping sessions with client leaders and Logicalis Account Executives
- Translates complex business objectives into scalable, resilient technical solutions across hybrid cloud ecosystems
- Leads incident response for critical outages, delivering root cause analysis and long-term remediation strategies
- Architects, configures, and maintains enterprise Microsoft Azure environments, including IaaS, PaaS, networking, ExpressRoute, VPN Gateways, Azure Virtual Desktop, and storage
- Architects and administers identity solutions across Active Directory Domain Services, Microsoft Entra ID, SSO, MFA, and Conditional Access policies
- Manages and integrates on-premises VMware vSphere and Microsoft Hyper-V infrastructure with Azure cloud workloads
- Implements and validates business continuity, backup, and failover capabilities using Azure Recovery Services, Veeam, and Zerto
- Drives administrative automation using PowerShell, Azure CLI, ARM templates, or Bicep
- Resolves complex escalated issues spanning operating systems, cloud identity, networking, and virtualization platforms
- Authors and maintains technical documentation, operational runbooks, and environment architecture diagrams
- Adheres to and enforces ITIL-aligned Incident, Problem, and Change Management practices
- Maintains knowledge of applicable laws, regulations, and Logicalis policies
- Supports and conducts self in a manner consistent with customer service expectations
Requirements:
- Bachelor's degree in Computer Science, Information Technology, Computer Engineering, or a related technical discipline strongly preferred, or equivalent high-level professional industry experience
- Minimum of 7-10+ years of progressive experience in enterprise systems engineering, cloud administration, or senior managed services consulting roles
- Deep hands-on experience in Microsoft Azure cloud infrastructure design, deployment, resource optimization, and network topology
- Mastery of enterprise Active Directory Domain Services, including Group Policy, DNS/DHCP, and trust relationships, and Microsoft Entra ID, including Conditional Access, Privileged Identity Management (PIM), SSO, and hybrid synchronization
- Proficiency with Windows Server 2016-2022 and VMware vSphere or Hyper-V cluster management
- Solid scripting capabilities in PowerShell or Azure CLI for scalable systems administration
- Familiarity with enterprise networking, including Cisco switching, routing, and firewalls, or a legacy systems background in Linux, Unix, or IBM environments is a plus
- Microsoft Certified: Azure Administrator Associate (AZ-104)
- Microsoft Certified: Azure Solutions Architect Expert (AZ-305)
- Microsoft Certified: Identity and Access Administrator Associate (SC-300)
- Ability to communicate complex technical topics clearly to non-technical client executives
- Demonstrated urgency and proactive ownership in identifying infrastructure risks and optimizing client environments before outages occur
- Ability to act as a seamless bridge between technical execution, client relationship management, and account growth
- Strong executive presence, sound judgment, and composure during critical incidents and escalations
- Ability to collaborate effectively across Sales, Engineering, Service Delivery, Security, and other internal teams
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