Junior/Mid-Level System Administrator
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Job Description
System Administrator managing SaaS applications, IT support, and infrastructure automation. Improving scalable business software infrastructure for Xentral’s European e-commerce customers.
Responsibilities:
- Manage central IT services and processes, including numerous SaaS applications
- Handle maintenance tasks such as application upgrades, remediating operating system vulnerabilities, and asset management
- Provide internal IT and application support
- Resolve incidents, analyze logs, and conduct root cause analyses
- Continuously improve the infrastructure
- Organize your time independently
- Provide self-service functionality so users can quickly resume working
- Serve as the first point of contact for software and hardware issues
- Help build scalable, robust, and future-proof IT infrastructure
Requirements:
- At least 3 years of professional experience implementing and administering IT infrastructure, or equivalent experience
- Experience with ABM and MDM solutions for automating onboarding and offboarding processes
- Strong logical thinking and troubleshooting skills
- Ability to create secure and efficient user processes
- Experience administering a range of applications, including the Atlassian stack (Jira, Confluence), Google Workspace, Lever, Slack, Personio, Zoom, and similar SaaS tools
- Experience with identity providers such as Okta, OneLogin, or Google IAM
- Scripting/programming skills in Python, as well as terminal and PowerShell experience
- Fluent in English
- Basic knowledge of German is a plus
- Experience working at a startup or rapidly growing company is a plus
Benefits:
- Remote work options across Europe or the opportunity to work from office hubs in Augsburg, Amsterdam, Berlin, Munich, and Lohne (Oldenburg)
- Flexible working hours
- 28 days of annual leave
- Special leave and caregiver leave days
- Monthly voucher for Urban Sports Club, grocery stores, entertainment, and lifestyle options
- State-of-the-art home office equipment
- 50% subsidy for private pension plans for permanent employees in Germany
- Budget for learning and personal development
- Virtual and in-person company events
- Annual Culture Connect Days
- Evidence-based mental health support, including 24/7 counseling, therapy placement, on-site support, and legal and financial guidance
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