Contact Center Representative II
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Job Description
Contact Center Rep II supporting customer service transactions for TD Auto Finance. Collaborating with teams and developing customer relationships to enhance service experience.
Responsibilities:
- Support multiple teams across the organization
- Perform customer service transactions
- Provide information and advice on services and products
- Contribute to the growth of the business by developing relationships
- Collaborate with cross-functional partners
Requirements:
- High school diploma or equivalent
- Understanding customer needs
- Ability to develop relationships
- Experience in customer service transactions
- Excellent communication skills
- Attention to detail
- Ability to work in a team environment
Benefits:
- Health and well-being benefits
- Savings and retirement programs
- Paid time off
- Banking benefits and discounts
- Career development
- Reward and recognition programs
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