Content Marketing Manager
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Job Description
Content Marketing Manager defining Community Phone’s editorial voice and content strategy. Driving SEO, distribution, executive thought leadership, and audience growth for its business phone platform.
Responsibilities:
- Define and evolve the content marketing roadmap across web, email, social, thought leadership, and other channels
- Build a system to consistently produce and scale high-impact content, including product launches, case studies, and category-defining ideas
- Write and edit compelling content that clarifies Community Phone’s value, tells its story, and inspires its audience
- Translate complex product and industry concepts into accessible narratives for technical and non-technical audiences
- Ghostwrite for the CEO and other executives, including thought pieces, keynote outlines, and LinkedIn content
- Develop distribution plans across channels and communities
- Own organic content growth through SEO strategies, internal linking, and experimentation
- Craft and maintain a consistent brand voice across all touchpoints
- Build content guidelines for company-wide writing
- Set KPIs, measure performance, and optimize content using data and feedback
- Report directly to the CEO and collaborate with product, sales, customer support, and leadership
Requirements:
- 4–8 years of experience in B2B content marketing, ideally at a high-growth tech company
- Portfolio of thoughtful, strategic content, including blog posts, case studies, newsletters, and possibly scripts or decks
- Ability to balance storytelling and strategy, thinking in brand and pipeline
- Ability to set a vision and execute hands-on
- Comfort operating in an early-stage environment with ambiguity and a bias toward action
- Ability to write for humans while understanding H1 tags, search intent, and Google Search Console
- Customer-focused mindset
- Curiosity, continuous learning, open-mindedness, and receptiveness to feedback
- Resourcefulness, decisiveness, transparency, direct communication, ownership, and caring mentality
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