Content Writer
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Job Description
Senior Content Writer creating bold editorial and product stories for Paddle’s digital payments infrastructure. Translating complex technology, customer problems and launches into engaging content.
Responsibilities:
- Develop original, customer-centric editorial and product content across Paddle’s content ecosystem
- Find sharp angles and strong points of view for product stories, launches, campaigns and customer stories
- Turn product strategy, customer problems and technical detail into clear narratives that build understanding and adoption
- Apply SEO principles while preserving originality, clarity and readability
- Use audience insight, search data and performance data to inform content decisions
- Adapt ideas across formats, audiences and channels
- Collaborate with Product, Product Marketing, Communications, Design and subject-matter experts
- Use Figma with Design and cross-functional partners to bring ideas to life
- Use AI tools thoughtfully while maintaining human judgment, accuracy and originality
- Help maintain Paddle’s tone of voice and raise editorial standards and writing quality
- Work for Paddle, a Merchant of Record providing payment infrastructure for digital product companies serving software sellers globally
Requirements:
- Experienced writer, journalist, editor or content specialist with a strong body of published work across varied channels
- Comfortable writing about technology, business or complex subjects and finding the human angle
- Skilled at turning product strategy, customer interviews, research and expert input into engaging stories
- Able to challenge briefs when a better story, sharper angle or more useful approach exists
- Experience with SEO fundamentals
- Understanding of content performance and how it shapes content decisions
- Able to manage multiple briefs and deadlines while maintaining quality
- Confidence using AI tools and design platforms such as Figma
- Portfolio with two pieces demonstrating range, from short-form to long-form
- Portfolio with a customer story, case study or interview-led piece
- Product launch/activation content example is nice-to-have
- Portfolio link included on resume or attached separately
- Must be locally based in Toronto, Canada
- Must answer whether visa sponsorship will be required
Benefits:
- Stock options
- Unlimited holidays
- Enhanced parental leave
- Retirement plans
- Private healthcare
- Well-being initiatives
- Annual learning fund
- Regular internal and external training
- Flexible choice of where, when and how to work within hub locations
- Trust and autonomy in working arrangements
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