Customer Care Representative, Dutch
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Job Description
Customer care professional for a leading consumer electronics brand supporting Dutch-speaking clients. Assisting with product-related queries and providing technical support in a remote role.
Responsibilities:
- Deliver high-quality customer care to Dutch-speaking clients regarding consumer electronics products.
- Assist customers with product information and troubleshooting.
- Manage and resolve customer complaints professionally and efficiently.
- Document customer interactions accurately to improve service quality.
- Collaborate with technical and sales teams to ensure seamless customer experiences.
- Participate in ongoing training to stay updated on product knowledge and company procedures.
Requirements:
- Fluency in Dutch (C1) and a strong command of English (B2 level or higher), both written and spoken.
- Previous experience in customer service, preferably in consumer electronics or a related industry.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and customer-oriented mindset.
- Willingness to relocate to Greece; a comprehensive relocation package will be provided.
- Ability to work independently and as part of a team in a fast-paced environment.
- Motivation to learn about new technologies and grow professionally.
Benefits:
- Competitive Monthly Salary
- Monthly Performance Bonus
- Fully Paid Relocation Package ( Flight, Transfer and 4 weeks Hotel )
- Private Health Insurance
- 2 Extra Salaries Per Year
- Support In Finding Accommodation After Hotel
- Fully Paid Training
- And many other perks!
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