Customer Experience Associate II
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Job Description
Customer Experience Associate responsible for performing business support and technical work. Assesses calls, identifies customer needs, and performs routine call center activities.
Responsibilities:
- performs business support or technical work
- assesses calls to provide service immediately
- performs routine call center activities
Requirements:
- vocational training, certifications, licensures, or equivalent experience
- analytical or operational skills
Benefits:
- health insurance
- retirement plans
- paid time off
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