Customer Service Manager
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Job Description
Customer Service Manager at Littelfuse ensuring quality standards and team development in the Texas location. Coaching a team dedicated to customer service performance and resolutions.
Responsibilities:
- Coach and manage customer service team work activities (50%)
- Ensure adherence to quality standards (30%)
- Assess issues and develop resolutions (20%)
- Other duties as assigned
Requirements:
- Coaching and managing the work activities of the customer service team
- Quality standards adherence and team performance development
- Resolution development for manufacturing quality objectives
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