Customer Service Representative – Overnight Shift
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Customer Service Representative providing support for customer inquiries and ticket purchases. Engaging in customer service interactions during overnight shifts from Canada.
Responsibilities:
- Answer incoming communications from customers through inbound phone calls, while also supporting email and webform inquiries during lower call volumes
- Conduct research to provide answers for customers to resolve their issues
- Provide information about shows, events, venue details, parking, and guest experiences
- Document customer interactions and update systems accurately
Requirements:
- 1+ year of customer service experience in a customer-facing environment
- High school diploma or equivalent
- Familiarity with CRM platforms
- Computer experience
- Reliable hard-wired internet connection
- Must already reside in Canada
Benefits:
- A healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives
Similar Jobs
Customer Support Agent
Customer Support Agent solving customer problems while enhancing an AI-first support team. Working remotely from Spain for a marketplace of luxury items.
Customer Service Representative
Customer Service Representative managing overnight customer inquiries via phone and email, offering service during late-night operations. Remote role requires applicants to be located in Canada.
Customer Service Representative – Luxury Retail
Customer Service Representative providing luxury retail support from Canada. Engaging with customers through white glove service and expert product recommendations.
Customer Service Representative – Overnight Shift
Customer Service Representative supporting customers through inbound calls and emails during overnight operations in Canada. Delivering exceptional experiences and resolving inquiries effectively.
Contact Center Customer Experience Specialist – Bilingual, Spanish
Contact Center Customer Experience Specialist at U.S. Bank supporting customer inquiries and resolving problems via phone and email. Handling complex issues and ensuring customer satisfaction in a remote setting.
Account Manager – BPO, Customer Experience
Account Manager in a BPO role focusing on customer experience for e-commerce brands. Responsible for operational excellence and strategic customer relationships within a global team setup.
Senior Customer Experience Specialist
Contact Center Specialist providing customer support at U.S. Bank. Managing customer inquiries and resolving issues in a fast-paced environment.
Customer Support Specialist
Customer Support Specialist providing written support to fitness studio members. Managing inquiries and ensuring a warm, helpful communication tone.
Kundenbetreuer, Buchhaltung – Steuerfachangestellte:r, Fachwirt:in
Join BuchhaltungsButler as a Customer Support representative with a focus on Accounting. Handle demo calls and support tickets while working remotely.
Customer Support Specialist
Customer Support Specialist providing excellent support to clients' customers remotely. Collaborating with teammates and troubleshooting issues while maintaining accurate records in the U.S.
Mandarin-English Bilingual Healthcare Customer Service Representative
Bilingual Healthcare Customer Service Representative engaging with consumers over the phone. Providing support related to healthcare benefit needs with an emphasis on customer experience.
Senior Bilingual Customer Service Representative – French, English
Senior Bilingual Healthcare Customer Service Representative providing exceptional service remotely in Canada. Answering customer inquiries and scheduling maintenance appointments with compassion.
Customer Support Associate
Insurance Customer Support Associate providing concierge level support to brokers in healthcare insurance. Building rapport and educating on benefits, claims, and billing processes.
Travel Support Specialist
Remote Travel Support Specialist assisting clients with travel-related questions and booking coordination. Ideal for friendly individuals with strong communication skills interested in the travel industry.
Customer Service Representative – Travel
Customer Service Representative assisting clients with travel inquiries and arrangements. Working remotely to provide support before and after travel with a focus on communication and organization.
Travel Support Specialist
Remote Travel Support Specialist assisting clients with travel inquiries and coordinating travel options. Ideal for individuals with strong communication skills and interest in the travel industry.
Customer Service Representative – Travel
Remote Customer Service Representative assisting clients with travel inquiries and arrangements. Ideal for service-focused individuals in a flexible remote environment.
Customer Service Representative – Travel
Customer Service Representative providing travel assistance and coordinating arrangements for clients. Working remotely to deliver excellent customer service in the travel industry.
Sales Support Representative
Sales Support Representative working with provided and self-generated leads for veterans' services. Collects documentation, qualifies leads, and provides guidance through the filing process.
Customer Service
Ensure TPO partners are integrated within our Union Home channel. Provide technical support, onboarding, and training to enhance partner success.