Customer Service Representative
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Job Description
Customer Service Representative responsible for answering escalated customer inquiries remotely in Virginia. Support clients by resolving issues and providing an exceptional experience.
Responsibilities:
- Answer incoming communications from customers
- Conduct research to provide answers for customers to resolve their issues
Requirements:
- 6 months or more of customer services experience
- High school diploma or equivalent
- Computer experience
- High speed internet (>15 mbps)
Benefits:
- Performance bonus opportunities
- Healthy benefits package based on position which could include PTO, tuition reimbursement, health and wellness incentives
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