Customer Support Specialist
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Customer Support Specialist providing excellent support to clients' customers remotely. Collaborating with teammates and troubleshooting issues while maintaining accurate records in the U.S.
Responsibilities:
- Responding to customer inquiries via phone, email, and/or chat
- Providing fast, friendly, and professional assistance
- Troubleshooting product and service issues to find optimal solutions
- Maintaining detailed and accurate records of customer interactions
- Staying up to date on client products, services, and policies to provide accurate information
- Collaborating with teammates and sharing feedback to continuously improve the customer experience
Requirements:
- This is a fully remote position, but you must be located within the United States
- Fluent in speaking, writing, and reading the English language
- A reliable Internet connection and computer
- A positive, professional attitude and a passion for helping others
- The ability to work independently in a distraction-free home office
- Previous customer support experience is a plus, but not required
Benefits:
- Fully remote: work from anywhere within the United States
- Full-time and part-time available
- Competitive hourly pay from $20/hr
Similar Jobs
Kundenbetreuer, Buchhaltung – Steuerfachangestellte:r, Fachwirt:in
Join BuchhaltungsButler as a Customer Support representative with a focus on Accounting. Handle demo calls and support tickets while working remotely.
Mandarin-English Bilingual Healthcare Customer Service Representative
Bilingual Healthcare Customer Service Representative engaging with consumers over the phone. Providing support related to healthcare benefit needs with an emphasis on customer experience.
Senior Bilingual Customer Service Representative – French, English
Senior Bilingual Healthcare Customer Service Representative providing exceptional service remotely in Canada. Answering customer inquiries and scheduling maintenance appointments with compassion.
Customer Support Associate
Insurance Customer Support Associate providing concierge level support to brokers in healthcare insurance. Building rapport and educating on benefits, claims, and billing processes.
Travel Support Specialist
Remote Travel Support Specialist assisting clients with travel-related questions and booking coordination. Ideal for friendly individuals with strong communication skills interested in the travel industry.
Customer Service Representative – Travel
Customer Service Representative assisting clients with travel inquiries and arrangements. Working remotely to provide support before and after travel with a focus on communication and organization.
Travel Support Specialist
Remote Travel Support Specialist assisting clients with travel inquiries and coordinating travel options. Ideal for individuals with strong communication skills and interest in the travel industry.
Customer Service Representative – Travel
Remote Customer Service Representative assisting clients with travel inquiries and arrangements. Ideal for service-focused individuals in a flexible remote environment.
Customer Service Representative – Travel
Customer Service Representative providing travel assistance and coordinating arrangements for clients. Working remotely to deliver excellent customer service in the travel industry.
Sales Support Representative
Sales Support Representative working with provided and self-generated leads for veterans' services. Collects documentation, qualifies leads, and provides guidance through the filing process.
Customer Service
Ensure TPO partners are integrated within our Union Home channel. Provide technical support, onboarding, and training to enhance partner success.
Dutch-English Customer Service Specialist
Customer Service Associate supporting Booking.com remotely from Greece. Answering customer inquiries and ensuring a positive partner experience.
Vietnamese-English Bilingual Healthcare Customer Service Representative
VEB Healthcare Customer Service Representative at TTEC providing assistance in English and Vietnamese. Responsibilities include call handling, resolving healthcare inquiries, and maintaining customer satisfaction.
Customer Service Representative
Customer Service Representative working remotely in Virginia for TTEC. Resolving customer inquiries and ensuring exceptional service experience.
Bilingual Healthcare Customer Service Representative, Spanish-English
Bilingual Healthcare Customer Service Representative providing support for healthcare benefit inquiries. Working remotely from California, answering calls and engaging customers with empathy and professionalism.
Korean-English Bilingual Healthcare Customer Service Representative
Korean-English Bilingual Healthcare Customer Service Representative working remotely from California. Engaging with consumers to resolve their healthcare benefit questions while providing exceptional customer service.
Mandarin-English Bilingual Healthcare Customer Service Representative
Mandarin-English Bilingual Healthcare Customer Service Representative supporting healthcare inquiries for consumers.Engaging with customers and providing resolution while working remotely from California.
Bilingual Healthcare Customer Service Representative, Russian-English
Bilingual Healthcare Customer Service Representative providing support for healthcare benefit inquiries. Engaging with consumers and resolving questions while working remotely from California.
Bilingual Healthcare Customer Service Representative – Vietnamese, English
Vietnamese-English Bilingual Healthcare Customer Service Representative providing customer support for healthcare benefits. Engaging customers thoughtfully and resolving inquiries remotely from California.
Customer Service Representative
Remote Customer Service Representative at TTEC handling customer inquiries and providing resolutions, ensuring exceptional service experience.