Cyber Claims Specialist – Cyber Insurance MGA
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Job Description
Cyber Claims Specialist managing primary Cyber and Tech E&O claims while collaborating with brokers and external vendors. Analyzing liability, drafting correspondence, and ensuring effective claim administration.
Responsibilities:
- Actively manage and supervise a portfolio of predominantly primary first party and third-party cyber claims with responsibility for end-to-end adjudication processes, including analyzing liability and damages issues
- Analyze insurance coverage issues and draft coverage letters and other correspondence
- Confidently navigate in both primary and excess insurance claim environments
- Collaborate with customers and brokers to achieve the most advantageous claim resolution
- Work quickly with external counsel and specialized vendors to assist customers in responding to cyber incidents
- Work with our Operations team to ensure effective and efficient claim administration and accurate data
- Provide high level analysis of claims portfolio results to the business and identify and analyze claim trends
- Review, support and assist in developing policy wordings and tailored solutions for clients
- Liaise with Actuarial, Finance and Risk Management colleagues to share information in the management of claims, clients and risks
- Represent and promote Converge at industry conferences, client events and professional society functions.
Requirements:
- 3+ years Cyber and Tech E&O experience
- University degree or equivalent, J.D. not required but highly desirable
- A Legal or technical background would be ideal
- You can demonstrate working knowledge of Cyber insurance markets
- Strong analytical, negotiation and influencing skills.
- Excellent verbal, written and interpersonal communication skills.
- Self-starter requiring minimal supervision
- energized by working in a highly collaborative environment
- The role may include up to 10% travel.
Benefits:
- The Company is an equal opportunity employer.
- Reasonable accommodations for disabilities are available upon request.
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