Claims Specialist – Mechanical Protection
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Claims Specialist investigating and settling mechanical repair claims under various coverage forms for automotive insurance. Join a supportive team recognized for its culture and achievements.
Responsibilities:
- Reviews claims for other possible coverage as provided by vehicle manufacturers or parts and labor warranties provided by previous repairer.
- Provides claim payment authorizations based on the correct parts and labor amounts using the available data sources.
- Assigns third party inspectors to aid in investigating approximately 5% of claims taken on average.
- Provides customer service to callers with questions about filing a claim or to dispute claims.
- Responds to incoming calls from agents and policyholders.
- May provide direct quotes over the telephone.
- Interprets and communicates all guidelines effectively.
- May process quotes and send information to third party inspectors to aid investigation.
- Consistently handles and processes calls in a detailed and accurate manner.
- Consistently provides superior customer service.
Requirements:
- High School diploma or equivalent required (may include specialized automotive repair vocational courses.)
- Pertinent state adjuster licenses are required
- A minimum of one Automotive Service Excellence (ASE) certificate must be maintained
- At least 6 months experience as a Claims Specialist Trainee through the in-house training program.
- Or equivalent combination of education and/or experience
- Experience to handle mechanical protection claims normally is acquired through auto technician experience and/or service department service writer experience.
Benefits:
- Competitive compensation
- Flexibility to work from anywhere in the United States for most positions
- Paid time off (vacation time, sick time, 9 paid Company holidays, volunteer hours)
- Incentive bonus programs (potential for holiday bonus, referral bonus, and performance-based bonus)
- Medical, dental, vision, life, and pet insurance
- 401 (k) retirement savings plan with company match
- Engaging work environment
- Promotional opportunities
- Education assistance
- Professional and personal development opportunities
- Company recognition program
- Health and wellbeing resources, including free mental wellbeing therapy/coaching sessions, child and eldercare resources, and more
Similar Jobs
Short Term Disability Claims Specialist
Claims Specialist managing Short Term Disability claims at Lincoln Financial. Conducting interviews, reviewing medical records, and making claim determinations.
Claims Examiner
Experienced Claims Processor responsible for adjudicating medical claims in compliance with payer requirements. Join Imagenet, a leading healthcare technology company, to help reduce costs and increase productivity.
Field Property Claims Adjuster
Field Property Claims Adjuster investigating property damage through field visits and software use at Farmers Insurance. Requires strong customer service skills and management representation.
Senior Workers' Compensation Claims Specialist
Workers Compensation Claims Specialist managing single and multi-party commercial claims for Zurich. Ensuring timely resolution and compliance with best practices in claims management.
Complex Liability Claims Specialist
Claims Specialist managing complex commercial liability claims and litigation at Zurich. Requires significant experience in claims management across multiple jurisdictions.
BI Claims Adjuster, Courier Delivery
Seeking Commercial Transportation Resolution Specialists for customer claims in an insurtech firm. Responsibilities include managing claims and delivering high-quality customer service.
APD Claims Adjuster, Courier Delivery
Commercial Transportation Claims Adjuster role at tech-driven insurtech company specializing in AI for claims processes. Managing customer interactions and optimizing claims outcomes through technology and empathy.
Commercial Bodily Injury Claims Adjuster
Resolution Specialist managing transportation-related claims for insurtech startup. Providing customer service and collaborating with legal teams to ensure compliance with state regulations and procedures.
Casualty Bodily Injury Claims Adjuster
Bodily Injury Claims Adjuster responsible for investigating complex automobile claims. Mentoring junior employees and determining coverage, liability, and damages in Texas for National General.
Claims Analyst
Claims Analyst consulting members on billing related issues in a healthcare navigation business. Advocating for members and resolving post-service coverage questions with carriers and providers.
Litigation Claims Adjuster, Rideshare
Rideshare Bodily Injury Litigation Adjuster managing litigated files for Reserv. Investigating claims, negotiating resolutions, and collaborating with product teams in a dynamic environment.
Senior Claims Adjuster, Large Loss
Senior Claims Adjuster managing complex property claims for Kin, a remote-first insurance company. Investigating, negotiating, and resolving losses while supporting homeowners in critical moments.
Major Case Unit Claims Adjuster, Rideshare
Claims Adjuster managing high-exposure rideshare cases and litigation strategy for a leading insurtech. Collaborating with stakeholders to deliver timely and thoughtful outcomes in claims resolution.
Claims Specialist I – Provider Claims
Claims Specialist at IEHP responsible for evaluating provider claims and resolving disputes. Ensuring compliance with standards while issuing resolutions and adjustments in claims processing.
Claims Adjuster – Commercial Auto Excess Casualty
Claims Adjuster managing high-severity commercial auto liability claims with cutting-edge AI tools. Collaborating with insurers and internal teams to drive optimal outcomes and enhance claims efficiency.
APD Claims Adjuster, Rideshare
Claims Adjuster managing rideshare auto physical damage claims at an insurtech company. Handling high-volume claims with a focus on customer service and process refinement.
Claims Representative
Claims Representative at Mercury Insurance investigating and resolving auto and property damage claims. Providing exceptional customer service in a team environment with a high volume of calls.
Workers Compensation Claims Analyst
Workers Compensation Claims Analyst handling medical only claims and limited lost time claims for Advocate Health. Collaborating with case managers, attorneys, and vendors while adhering to regulatory compliance requirements.
Claims Processor
Claims Processor overseeing medical records and wellness claims adjudication for Fetch pet insurance. Organizing documentation and providing administrative support for the Specialty Claims team.
Liability Claims Associate, NY or HI Licensing Required
Analyze lower-level liability claims within Sedgwick’s standards. Collaborate to determine benefits due while maintaining professional client relationships.