Field Property Claims Adjuster
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Job Description
Field Property Claims Adjuster investigating property damage through field visits and software use at Farmers Insurance. Requires strong customer service skills and management representation.
Responsibilities:
- Conduct field based investigations by visiting policyholders’ homes to investigate property damage.
- Use claims handling software, a company car and laptop to determine claims related damage and write estimates in a paperless environment.
- Represents the Company from a public relations standpoint and must conduct oneself as a member of Management at all times.
- Use strong customer service skills to negotiate with policyholders to settle the claim.
- Investigates, confirms coverage, determines liability, establishes damages, reports status and negotiates the settlement of assigned cases (has authority to make payment of assigned claims within prescribed limits).
- Adjusts all types of claims.
- Inspects damaged property and vehicles, and determines claims related damage.
- Estimates the cost of repair or replacement of damaged or stolen property and vehicles.
- Determines and reports on subrogation potential.
- Initiates the sale of salvage vehicles, personal property, and miscellaneous salvage items.
- Reports theft, fraud, and arson losses as required to state and industry agencies.
- Performs most duties on an individual basis, and work has a direct bearing on Management results.
- Promotes safety at all times and complies with safety/ergonomic standards as outlined in relevant company published manuals.
Requirements:
- High School diploma or equivalent required.
- Bachelors Degree preferred.
- Excellent customer service and communication skills.
- Eagerness to learn about insurance policies and property damage from the inside out to identify how coverage applies to a particular loss.
- Outgoing personality that would enjoy interacting with a wide variety of people including policyholders, claimants, agents, witnesses, and fraud investigators.
- Valid driver's license.
- Successful demonstration/completion of the Senior Claims Representative prerequisites, proficiencies, and exams, as required based on unit assignment.
- External candidates should also have a minimum of one year of prior claims or two years of related industry experience.
Benefits:
- Paid training through the award winning and industry leading University of Farmers.
- Flexibility and independence to work outside the confines of a desk job.
- Total Rewards benefits package, 401K, and a competitive starting salary.
- Rapid growth potential and management opportunities for success-oriented people through education, mentorship programs, and inspirational leadership at a company you can be proud of.
- Competitive salary commensurate with experience, qualifications and location.
- Bonus Opportunity (based on Company and Individual Performance)
- 401(k)
- Medical
- Dental
- Vision
- Health Savings and Flexible Spending Accounts
- Life Insurance
- Paid Time Off
- Paid Parental Leave
- Tuition Assistance
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