Data & Customer Support Assistant
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Data & Customer Support Assistant supporting database management and customer inquiries in a nonprofit organization. Organizing data and responding to emails in a remote environment.
Responsibilities:
- Work with databases to download, organize, and manage data
- Match and validate records across systems
- Identify and correct data errors to maintain accuracy
- Respond to customer support emails professionally and promptly
- Assist customers with inquiries related to company policies and processes
- Maintain accurate documentation and task tracking
- Collaborate with internal teams to ensure smooth support operations
Requirements:
- Experience in data entry, database management, or administrative support
- Strong attention to detail and accuracy
- Excellent written English communication skills
- Comfortable handling email-based customer support
- Ability to identify discrepancies and troubleshoot data issues
- Organized, dependable, and able to follow structured processes
- Proficient in Google Workspace or Microsoft Office tools
- Experience with CRM systems or database platforms
- Previous customer service or support experience
- Ability to multitask in a fast-paced environment
Similar Jobs
Customer Experience – Architecture and Engineering
Customer Experience position at Vobi, enhancing client satisfaction in construction tech services. Engage with customers to solve issues and propose operational improvements.
Customer Success Analyst – Onboarding, Civil Engineering, Architecture
Customer Success Analyst improving client experiences in the construction industry at Vobi. Focus on onboarding, product feedback, and enhancing client engagement strategies.
Customer Experience Specialist
Customer Experience Specialist at GigaStar engaging with users in the Creator Economy and finance sector. Delivering support and ensuring customer satisfaction for financial product inquiries.
Trilingual Customer Service Representative
Customer Service Representative providing healthcare support to patients via phone calls and documentation. Delivering patient-focused service while maintaining HIPAA compliance in a remote setting.
Customer Support Manager
Customer Support Manager overseeing the collections team at Evergreen Finance. Responsible for managing arrears strategy, ensuring performance against KPIs, and enhancing customer satisfaction.
Sales and Customer Support Consultant – Spanish, French, English
Sales and Customer Support Consultant assisting customers in Spain with inquiries on products and services. Responsible for maintaining customer relationships and supporting internal coordination efforts.
Panel Engagement and Recruiting Support Specialist
Panel Engagement & Recruiting Support Specialist at L&E Research connecting clients with consumers. Engaging panelists through social media and content creation for market research activities.
Tier 1 VoIP, Hospitality Support Specialist
Support Specialist for VoIP and hospitality services at GrayMatter Networks. Delivering exceptional customer service and trouble-shooting technical issues remotely.
Swiss German Customer Service Representative
Act as a first contact for a Swiss premium client in the food industry, providing customer support for inquiries and concerns. Role involves professional assistance and communication in Swiss German and English.
Documentation and Change Support Specialist
Document Control and Change Support Specialist managing documentation compliance and change management at Future Tech. Supporting training programming and quality assurance in remote role.
Customer Care Representative
Customer Care Representative providing support to policyholders for Pets Best. Handling inquiries, guiding policy changes, and ensuring client satisfaction in a remote role.
Patient Solutions Representative II – Healthcare Customer Service, Call Center
Patient Solutions Representative in healthcare customer service call center. Delivering assistance with billing, insurance, and account-related questions in a remote setting.
Senior Healthcare Customer Service Representative
Patient Solutions Representative managing healthcare inquiries through inbound and outbound calls and utilizing EMR systems for patient support.
Customer Service Representative – Aftermarket Auto Parts
Remote Customer Service Representative helping automotive enthusiasts with post purchase inquiries. Taking calls, tracking orders, and delivering excellent customer service remotely.
Customer Experience Analyst – Mid-level
Analista de Customer Experience Pleno at Conquer Business School focusing on enhancing student experience and communication. Involve in data analysis and continuous improvement of service delivery.
Senior Customer Experience Manager – Strategic
Senior Customer Experience Manager enhancing strategic client relationships at Maven, an enterprise AI platform focused on customer service.
Representante de Servicio al Cliente, Portugués y Español
Customer Support Representative providing exceptional service in Portuguese and Spanish. Handling customer inquiries via email and phone while ensuring satisfaction and problem resolution.
Customer Service Representative
Customer Service Representative handling customer inquiries for retirement services. Delivering high-quality service and support in a dynamic environment with a remote schedule.
Customer Service, Operations VA
Customer Service & Operations Virtual Assistant supporting Australian clients in a remote role. Focus on improving customer communication and operational workflows for a custom apparel company.
Administrative Project Support Specialist
Administrative Project Support Specialist providing support to engineering teams within a high-tech industry. Involves project coordination, document control, and organizational tasks for data center projects.