Deployment Strategy Manager
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Job Description
Deployment Strategy Manager leading travel-product implementations and strategic initiatives at BCD Travel. Improving Salesforce operations, project delivery, and scalability across global client teams.
Responsibilities:
- Lead structured project management across strategic and client-focused initiatives supporting global expansion and scalable client growth
- Oversee product implementation for existing clients, ensuring smooth deployment and successful adoption
- Manage strategic company opportunities including TripSource, APA, HPA, NDC, and VPA
- Identify process alignment and efficiencies across the Global Client Team for reuse and faster implementation
- Communicate project deliverables, milestones, and risks to stakeholders
- Manage business planning tools and processes such as Smartsheet
- Drive continuous process improvement, efficiency, and cross-functional collaboration
- Maintain and optimize Salesforce data accuracy, reporting, and operational usage
- Leverage global, regional, local, and cross-functional resources to support projects
- Manage project risks
Requirements:
- Prior experience in the travel industry
- Previous experience in a qualified project management role
- General knowledge of GDS systems
- Knowledge of front, mid, and back office agency operations
- Personnel management experience
- Skills in project management software such as Smartsheet and Excel
- Advanced knowledge of Word, Excel, and PowerPoint
- Excellent verbal and written communication skills in English
- Six Sigma Yellow or Green Belt, PMP, or other project management certification preferred but not required
Benefits:
- Flexible working hours and work-from-home or remote opportunities
- Opportunities to grow your skillset and career
- Generous vacation days
- Mental, physical, and financial wellbeing tools
- Travel industry professional perks and discounts
- Inclusive work environment where diversity is celebrated
- Reasonable and necessary accommodations
- Global experiences that empower professional development and growth
- Charitable activities in communities across the globe
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