Director, Internal Communications
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Job Description
Director of Internal Communications at Marathon Health, driving enterprise communication strategy and engagement for millions of Americans. overseeing engagement, leadership communications, and organizational change initiatives.
Responsibilities:
- Lead Marathon Health's enterprise communication strategy, ensuring teammates are informed, engaged, and connected to the organization's mission, culture, and business priorities
- Serve as a strategic communications advisor to executive leadership and a key member of the People Experience team
- Drive organizational alignment, strengthen leadership communications, enable enterprise change, and enhance teammate experience through thoughtful communication strategies, data-driven insights, and AI-enabled innovation
- Partner with leaders across the organization to ensure the right information reaches the right audiences at the right time
- Oversee enterprise communication channels, including Town Halls, executive communications, the intranet, newsletters, Microsoft Teams, lock screens, and other digital communication platforms
- Develop and execute communication strategies that foster engagement, transparency, inclusion, and connection to Marathon Health's mission and values
- Manage the People Experience communications calendar to ensure timely, coordinated, and effective messaging across the organization
- Develop communication dashboards and performance metrics to measure effectiveness, engagement, and business impact
- Present communication insights, recommendations, and trends to executive leadership
- Champion the use of AI and emerging technologies to improve communication quality, speed, personalization, accessibility, and operational efficiency
Requirements:
- Bachelor's degree in Communications, Journalism, Marketing, Business, Human Resources or a related field
- 10+ years of progressive experience in internal communications, executive communications, organizational communications, change management, or teammate experience
- Demonstrated experience partnering with executive leadership and leading enterprise communication strategies
- Proven success supporting organizational transformation, technology implementations, mergers, acquisitions, or other large-scale business initiatives
- Exceptional communication, presentation, storytelling, and relationship-building skills with strong executive presence
- Experience using communication metrics, analytics, and teammate insights to drive continuous improvement
- Demonstrated expertise leveraging AI and emerging technologies to modernize communications, improve operational efficiency, personalize the teammate experience, and drive measurable business outcomes
- Strong understanding of communication governance, responsible AI practices, digital communication platforms, and organizational change
Benefits:
- Free Marathon membership for in person and virtual care
- Employer paid life and disability insurance
- Choice in medical/dental plans
- Vision
- Employer funded HSA
- FSA
- Voluntary illness, accident and hospitalization plans
- Competitive compensation
- 401k match
- Access to financial coaching through our Employee Assistance Program
- Paid time off for vacation
- Sick leave
- Holiday schedule
- Paid parental leave
- Generous PTO or FTO
- Paid Holidays + A Day for What Matters
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