Director of Clinical Operations – Ambulatory Cardiac Monitoring
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Job Description
Director of Clinical Operations overseeing cardiac monitoring division for WearLinq, a digital healthcare solutions provider. Ensuring regulatory compliance, quality oversight, and operational excellence in cardiac monitoring services.
Responsibilities:
- Responsible for the leadership, strategic direction, and operational oversight of the Independent Diagnostic Testing Facility (IDTF) cardiac monitoring division
- Oversee and manage a team of certified cardiac monitoring technicians, leads, and supervisors
- Ensure appropriate staffing levels to support 24/7/365 monitoring operations
- Hire, train, coach, and evaluate team members
- Maintain responsibility for the accuracy and integrity of arrhythmia detection, event analysis, and end-of-study report generation
- Ensure adherence to IDTF standards, CMS guidelines, and company clinical protocols
- Develop and optimize workflows to ensure timely processing of MCT live monitoring, auto-trigger events, daily reports, priority alerts, and end-of-study reports
- Ensure full adherence to federal and state IDTF regulations, Medicare requirements, and payer documentation standards
- Partner with VP of Clinical Services and internal leadership on strategic initiatives, workflow improvements, and technology enhancements
- Monitor key KPIs and deliver regular performance reports to leadership
Requirements:
- RN, EP/Cardiology Specialist, CCT, CRAT, or similar clinical background
- 5+ years of experience in ambulatory cardiac monitoring, IDTF operations, cardiology, electrophysiology, or related field
- 3+ years of leadership or supervisory experience in a clinical or technical monitoring environment
- Strong knowledge of arrhythmia identification, workflow protocols, and clinical report building
- Deep familiarity with CMS, IDTF regulatory standards, and cardiac monitoring documentation requirements.
- Bachelor's degree or equivalent
- Experience managing 24/7 monitoring operations.
- Prior involvement in scaling IDTF or high-volume monitoring centers.
- Familiarity with MCT, Holter, Event, and extended-wear patch monitoring platforms.
- Experience with quality assurance, audits, and compliance programs.
Benefits:
- Medical, Vision and Dental Insurance - Covered 100% for Employees
- Unlimited Time Off
- Remote based team throughout the US
- Competitive salary and equity options
- Opportunity to work at the forefront of healthcare innovation
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