Director of Clinical Services
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Job Description
Director of Clinical Services responsible for high-quality mental healthcare and overseeing clinician hiring and development. Leading clinical quality initiatives and developing systems for national growth.
Responsibilities:
- Develop and maintain clinical policies, procedures, and standards that support measurement-based teletherapy at scale
- Design systems for ongoing quality assurance, chart review, and clinical performance monitoring
- Ensure compliance with regulatory, ethical, documentation, and quality standards
- Define clinical hiring standards and assess candidates for alignment with Allminds' care philosophy
- Design and oversee clinician onboarding and training programs
- Provide clinical leadership, consultation, and supervision across the network
- Establish scalable systems for ongoing quality review, case consultation, clinical feedback and professional development
- Provide clinical expertise for the development of documentation tools, quality monitoring systems, measurement-based care workflows, AI-enabled clinical support tools, and other innovations
- Ensure technology solutions support both excellent patient outcomes and sustainable clinician practices
Requirements:
- PhD or PsyD in Clinical Psychology from an accredited program
- Active psychologist license in at least one U.S. state, with the ability to obtain licensure in additional states as needed
- 7+ years of clinical experience, including experience supervising licensed clinicians
- Experience leading clinical quality initiatives within behavioral health organizations
- Strong knowledge of evidence-based psychotherapies and measurement-based care
- Experience developing clinical policies, procedures, and quality assurance processes
- Excellent leadership, communication, and coaching skills
- Passion for improving access to high-quality mental healthcare
- Experience in telehealth, digital health, or technology-enabled behavioral healthcare (Preferred)
- Experience managing distributed or multi-state clinical teams (Preferred)
- Familiarity with commercial payer requirements and value-based care models (Preferred)
- Experience partnering with Product, Engineering, or Operations teams (Preferred)
- Experience scaling clinical programs in a high-growth environment (Preferred)
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