Director of Finance – Billing Operations
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Director of Finance & Billing Operations at Rockbot managing billing operations and optimizing financial processes for a tech company. Leading billing strategies to enhance revenue and operational efficiency.
Responsibilities:
- Own end-to-end billing, invoicing, collections, and payment reconciliation across all customer segments and revenue streams.
- Manage billing operations for SaaS subscriptions, usage-based services, enterprise contracts, hardware, professional services, and advertising products.
- Establish scalable billing policies, controls, workflows, and documentation.
- Drive collections performance, cash flow optimization, and DSO improvement.
- Partner with Accounting on month-end close, reconciliations, revenue reporting, and audit support.
- Manage Avalara sales tax compliance and exemption processing.
- Own billing support operations, identify recurring issues, and drive long-term process improvements.
- Partner closely with Sales, RevOps, Finance, GTM Systems, and Engineering to refine billing processes as upstream systems mature.
- Define billing triggers, operational handoffs, and data requirements that support accurate invoicing and reporting.
- Identify and resolve data quality issues that create downstream billing and collections challenges.
- Improve workflows supporting complex customer structures, including enterprise, government, education, multi-location, and franchise-style accounts.
- Continuously evaluate opportunities to improve automation, scalability, and operational efficiency.
- Configure and maintain billing workflows, invoice templates, payment terms, revenue schedules, saved searches, dashboards, and automation within NetSuite.
- Design solutions for complex billing scenarios, including SaaS subscriptions, consumption and usage-based billing, hardware, professional services, enterprise PO-based contracts, multi-element arrangements, prepaid, ratable, and event-based revenue models.
- Define system requirements, document solutions, and partner with technical teams on implementation.
- Support integrations between Salesforce, Mulesoft, and NetSuite to ensure accurate and scalable billing operations.
- Own billing and revenue reporting, including ARR, MRR, deferred revenue, collections performance, and operational KPIs.
- Manage license and royalty reporting requirements for content providers and strategic partners.
- Build dashboards and reporting that provide visibility into billing accuracy, collections performance, DSO, and operational health.
- Deliver actionable insights that improve decision-making and support company growth.
Requirements:
- 8+ years of experience in Billing Operations, Finance Operations, Revenue Operations, or Order-to-Cash functions within a B2B SaaS or technology environment.
- 5+ years managing a billing, finance operations, revenue operations, or order-to-cash function.
- Deep hands-on NetSuite expertise (4+ years). This role requires someone who has personally configured billing workflows, revenue schedules, automation, saved searches, dashboards, and reporting within NetSuite—not someone who has only partnered with administrators or consultants.
- Demonstrated experience billing across multiple revenue streams, including SaaS subscriptions, consumption-based billing, hardware, professional services, advertising, and enterprise contracts.
- Experience operating in complex billing environments supporting large customer populations, multi-location account structures, and multiple revenue models simultaneously.
- Ability to define system requirements, document solutions, and partner with technical teams to implement scalable processes and workflows.
- Strong working knowledge of Salesforce as the upstream source of contract and order data.
- Solid understanding of ASC 606, deferred revenue, revenue schedules, and billing-to-GL reconciliation.
- Strong analytical, operational, and problem-solving skills with a track record of improving processes and systems.
- Excellent communication skills and the ability to influence stakeholders across Finance, Sales, RevOps, Product, and Engineering.
Benefits:
- equity
- comprehensive benefits
Similar Jobs
Finance Administrator
Finance Administrator supporting client financial operations in a remote role. Involves payment processing, financial reporting, and maintaining accurate records.
FP&A Manager
FP&A Manager contributing to financial planning and analysis at a growing sports technology platform. Leading budget processes, strategic initiatives, and operational performance insights.
Estágio em Controladoria e Backoffice Financeiro
Estágio em controladoria e backoffice financeiro na Masa Backoffice. Atuação em rotinas financeiras com ambiente remoto e informal.
Financial Planning & Analysis Analyst
FP&A Analyst managing financial planning and analysis for Ciullo, Inc.'s healthcare technology portfolio. Collaborating with leadership to optimize financial performance and strategic decision-making.
D365 Finance & Operations Technical Consultant
D365 Finance & Operations Technical Consultant managing implementations with Procure-to-Pay functionality. Focusing on X++ development and integration with third-party platforms in a remote environment.
Director, Revenue, Technical Accounting & Financial Reporting
Director leading revenue, reporting, and technical accounting functions at Spok. Managing revenue recognition and compliance with US GAAP and SEC requirements in a healthcare communications company.
Program Finance Analyst
Program Finance Analyst focusing on program-level financial analysis and reporting. Collaborating with teams to support finance and accounting issues while ensuring compliance with regulations.
Global Financial Analyst Lead
Finance Lead managing financial relationships for strategic accounts at PerkinElmer. Leading financial planning, forecasting, and client interface activities in a remote setting.
Finance Director – Packaging
Finance Director acting as a strategic partner to the Managing Director for DS Smith's UK Packaging business. Leading financial performance and driving value creation in a multi-site environment.
Senior Financial Analyst
Senior Financial Analyst responsible for financial reporting and analysis at Verint. Supporting business functions through financial documentation and collaboration with teams.
Financial Clearance Representative L1 – PreReg
Financial Clearance Representative contacting patients for coverage information and providing financial education. Working in a collaborative team at Ohio State University Physicians to enhance healthcare services.
Responsable de Administración y Finanzas, Part-Time
Responsable administrativo-financiero/a en empresa alimentaria en crecimiento. Apoyo en la gestión del back office y control financiero mediante Microsoft Dynamics 365.
Finance Operations Director
Accounts Receivable Director leading billing and collections strategy at TSS Family of Companies. Driving operational performance and building scalable processes to support growth.
Senior Software Engineer – Financial Transactions, Operations
Senior Software Engineer collaborating with teams to enhance financial transaction integrity at Snapsheet. Engaging in agile practices with a focus on technical improvements and system performance.
Adjunct Faculty, Healthcare Financial Management
Adjunct Faculty teaching in the Health Care Administration program remotely at UMGC. Engaging students and providing feedback for courses like Healthcare Financial Management and Economics.
Senior Financial Analyst
Senior Financial Analyst supporting and coordinating the annual budgeting process for UW Health. Managing payroll systems and preparing financial analyses to ensure alignment with organizational objectives.
Director, Financial Planning – Analysis
Director of Financial Planning & Analysis overseeing financial operations and strategic support at CG Oncology, Inc. Leading budgeting, forecasting, and financial decision-making processes for R&D and Tech Ops.
Financial Clearance Representative I
Financial Clearance Representative ensuring timely patient financial clearances through effective communication with insurance providers and clinic staff. Collaborating across teams to streamline processes and resolve issues.
Finance Administrator Trainee
Finance Administrator Trainee working remotely to handle billing, invoicing, and accounting tasks for a multinational company. Supporting financial documentation and daily transaction management.
Senior Finance Functional Consultant
Consultor Funcional Financeiro Sênior ao liderar implementações no Microsoft Dynamics 365 Finance & Operations. Trabalhar em projetos desafiadores com múltiplos stakeholders e soluções financeiras de alto impacto.