Director of Product
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Job Description
Director of Product leading strategic product management for DOOR's innovative hardware/software platform. Overseeing product lifecycle and driving user-centered product strategies.
Responsibilities:
- Build the "Voice of Customer" Engine: Implement rigorous continuous discovery loops (customer interviews, advisory boards, user testing).
- Establish Data-Driven Rigor: Partner with Engineering to define the missing instrumentation and choose the right analytics stack.
- Define the End-to-End Lifecycle: Create a clear path from raw ideation to post-launch measurement.
- Own the Whole Product Experience: Lead a unified team of Product Managers and Product Designers.
- Architect the Roadmap Process: Work directly with the Head of Product to translate company vision into a coherent 12-month strategy.
- Mentor & Elevate the Team: Mentor PMs on the craft of Product Management.
- Direct Product Operations: Lead a dedicated Product Operations Manager for launch logistics and program coordination.
Requirements:
- 8+ years of Product Management experience, with significant time spent in B2B or Enterprise SaaS.
- 3+ years of People Leadership: Experience hiring, coaching, and elevating Product Managers.
- Experience leading or partnering closely with Product Design is highly preferred.
- Data Fluency: Demonstrated ability to define success metrics and partner with engineering to implement product analytics stacks (e.g., Amplitude, FullStory, Pendo).
- Proven Builder Experience: You can point to a specific system (Voice of Customer program, Planning Process, Discovery Loop) that you designed and implemented at a previous company.
- Discovery Mastery: deeply experienced in conducting customer interviews and translating raw feedback into strategic insights.
Benefits:
- employer-sponsored health, dental, vision and life options
- generous PTO
- company-supported parental leave for both primary and non-primary caregivers
- flexible time off policy
- flexible work schedules
- medical, dental, and vision plans with multiple coverage tiers
- healthcare and flexible spending accounts (FSAs)
- employer-paid basic life and accidental death & dismemberment (AD&D) insurance
- short-term and long-term disability coverage
- 401(k) Retirement Plan through Vanguard with flexible contribution options
- full setup of hardware from our home line of products as well as FREE monitoring
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