Principal Product Manager, Monetization
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Job Description
Principal Product Manager leading monetization strategies for Zillow's professional software offerings. Collaborating cross-functionally to enhance commercial success and customer value.
Responsibilities:
- define and drive product strategy in a high-stakes, cross-functional environment, shaping direction in partnership with senior leaders across the company
- own a multi-quarter monetization roadmap end-to-end, from discovery and definition through launch and iteration
- define and evolve self-serve and sales-assisted monetization experiences that reduce friction, improve activation, and increase time-to-value for real estate professionals
- shape reusable monetization capabilities that can support multiple products and business models, rather than bespoke implementations for a single surface or team
- drive cross-functional alignment across product, engineering, design, sales, finance, legal, and operations, keeping complex, multi-team programs moving without direct authority
- partner with engineering and data science to define what success looks like and build the measurement systems to track it, including funnel performance, operational burden, and customer outcomes
- implement durable customer insight mechanisms that keep the voice of the customer present throughout the product lifecycle
- help shape scalable monetization systems that can support complex customer structures, account hierarchies, and multi-party purchasing workflows
Requirements:
- 8+ years of product management experience with direct ownership of complex, cross-functional product areas
- demonstrated track record driving monetization, marketplace, or platform programs at scale, ideally in B2B or B2B2C contexts
- experience owning complex monetization systems, such as shopping, onboarding, entitlements, billing and payments, pricing, or packaging
- principal-level judgment: proven ability to define product strategy, sequence multi-quarter roadmaps, and navigate ambiguity in fast-moving organizations
- strong cross-functional influence skills: experience aligning engineering, design, sales, finance, legal, and operations around a shared roadmap and driving decisions without direct authority
- strong product and business judgment: comfortable sizing business impact, identifying measurement gaps, and using quantitative, qualitative, and customer insights to guide prioritization and tradeoffs
- proven ability to synthesize complexity quickly, ramp on new domains, and pivot with confidence when priorities shift
- AI fluency: demonstrated use of AI tools to accelerate your own work, with a clear point of view on where AI capabilities can drive meaningful customer value in the product
- experience with enterprise or hierarchical purchasing models, experimentation and funnel optimization, or the real estate industry is a plus
Benefits:
- equity awards based on factors such as experience, performance and location
- employees in this role will not be paid below the salary threshold for exempt employees in the state where they reside
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