Senior Product Manager
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Job Description
Senior Product Manager at Clever improving operational systems and integrations in real estate tech. Collaborate with engineering to enhance data workflows and reduce manual processes.
Responsibilities:
- Own backend and operational systems that support Clever's growth
- Partner with senior engineers to define requirements for APIs, integrations, data flows, internal tools, and workflow automation
- Translate ambiguous business and operational problems into clear specs, MVPs, tradeoffs, and measurable outcomes
- Identify opportunities to reduce manual work, improve data quality, automate workflows, and build more reliable systems
- Define success metrics and instrumentation to verify systems are working as intended
- Use AI tools heavily to accelerate research, discovery, documentation, prototyping, analysis, and execution
- Improve telecom, call, SMS, routing, logging, consent, attribution, and follow-up workflows
- Improve partner APIs, lead validation, normalization, deduplication, routing, error handling, and integration health
Requirements:
- 5+ years of product management experience owning complex systems, integrations, operations platforms, or technical products
- Technical fluency with APIs, data flows, backend systems, third-party platforms, and engineering tradeoffs
- Strong systems thinking — understands how workflows, data, teams, and tools connect and where they break
- Experience turning messy manual processes into scalable systems
- AI-native working style — actively uses AI tools to accelerate product work
- Clear written communication: specs, problem briefs, tradeoff docs, decision memos
- Strong business judgment connecting backend systems to revenue, efficiency, quality, and risk
- Experience in at least one of: telecom/contact center systems (Twilio, Kixie, Five9, etc.) or partner integrations, APIs, lead routing, and data quality
Benefits:
- Comprehensive Benefits: Medical, dental, vision, and life insurance
- Paid Time Off: 18 days of PTO (increases with tenure) plus 10 paid holidays
- Professional Development: Annual budget for learning and career growth
- Tenure Sabbaticals: Paid sabbaticals to celebrate major milestones
- Clever Product Benefit: Exclusive access to Clever homeownership perks
- Work-From-Home Stipend: Support for your remote workspace
- 401(k): Retirement plan administered through Guideline
- Parental Leave: 6–12 weeks of paid parental leave
- Wellness Benefits: Free counseling sessions and optional weekly meditation
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