Director of Release Management – Automation Strategy, Planning
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Job Description
Director of Release Management overseeing release processes and automation initiatives at Circana. Ensuring seamless deployment and production stability for technology solutions in consumer packaged goods.
Responsibilities:
- Manage portfolio-level risks and issues across the program, including identification, assessment, prioritization, and implementation of mitigation strategies to safeguard timelines, budgets, and outcomes.
- Own production stability by monitoring system performance, managing disruptions, and leading incident response efforts to minimize downtime and ensure reliable operations in a zero-touch environment.
- Oversee the release management process for micro-automations and core tech upgrades, including planning, testing, deployment, and post-release validation to support high-velocity implementations.
- Coordinate dependencies between large-scale core tech projects and rapid micro-automation developments, integrating with the Micro-Automation Hub's Build and Maintain Teams for smooth handoffs.
- Develop and execute protocols for handling production disruptions, including root cause analysis, corrective actions, and continuous improvement initiatives to enhance system resilience.
- Build and lead a team of developers and automation experts to support deployment and maintenance efforts.
Requirements:
- Bachelor's degree in Information Technology, Computer Science, Business Management, or a related field; Master's degree preferred.
- 8+ years in release management, IT operations, or risk management roles, with at least 4 years in a leadership capacity.
- Experience in agile transformation projects, preferably in data-driven or automation-heavy industries like market research or technology services.
- Proven track record in managing production stability and disruptions in high-stakes environments.
- Familiarity with automation tools and levers such as RPA (e.g., OCR), ETL (e.g., Airflow, Python), ML (e.g., Intelligent Suite), and LLMs (e.g., Copilot Studio).
- Proficiency in project management tools, risk assessment frameworks, and incident management systems.
- Strong facilitation and communication skills for leading interlock calls and stakeholder engagements.
- Analytical mindset with expertise in risk mitigation and problem-solving.
- Ability to thrive in fast-paced, complex settings while maintaining focus on stability and efficiency.
- Experience with portfolio-level governance and dependency mapping.
- Willingness to travel as needed (up to 15%).
Benefits:
- paid time off
- medical/dental/vision insurance
- 401(k)
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