Disability Claims Analyst – Long Term Disability (LTD)
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Job Description
Disability Claims Analyst managing long-term disability claims for The Standard, a provider of insurance and retirement solutions. Analyzing eligibility, making benefit decisions, and managing claim liability while supporting claimants and internal partners.
Responsibilities:
- Investigate and analyze medical, occupational, and policy information to determine LTD eligibility and resolve discrepancies within required timeframes
- Make and communicate disability decisions and issue accurate benefits
- Manage claims with appropriate liability and disability management strategies
- Monitor medical updates, vocational factors, policy provisions, and deductible income for timely claim resolution
- Provide proactive, professional communication to claimants, policyholders, and internal partners
- Resolve issues and support client-facing activities as needed
- Approve decisions from less-experienced staff
- Provide training
- Ensure accurate claim data and reserve liability
- Participate actively in team and department projects and issues
Requirements:
- High School Diploma or equivalent
- Minimum eighteen months of progressively responsible experience in disability claims administration, or equivalent combination of education and/or relevant experience
- 5+ years of progressive experience in LTD claims highly preferred
- Skills in timely, customer-focused disability claim account management and administration
- Ability to analyze and apply medical, technical, contractual, and legal information
- Working knowledge of Federal, State, and local laws and regulations affecting claim investigation, disability decisions, and taxation of benefits
- Successful completion of criminal background investigation and employment, education, and licensing verification
- Must be bondable
Benefits:
- Medical, dental, and vision insurance
- 401(k) plan with matching company contributions
- Annual incentive bonus plan
- Generous paid time off
- 11 holidays
- 2 wellness days
- 8 volunteer hours annually
- PTO increases with tenure
- Opportunities for career growth and advancement
- Paid parental leave
- Adoption/surrogacy assistance
- Employee giving program that double matches donations to eligible nonprofits and schools
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